Vol 6 Issue 2 October 2018-March 2019

Abstract: The objectives of the study was to determine the effect of training needs assessment on service delivery in public hospitals in Bungoma County. The hypothesis stated that there is no statistically significant relationship between training needs assessment and service delivery in public hospitals. . The researcher used a correlation research design. Stratified random sampling was used to acquire a sample size of nurses and data collected using questionnaires.

Keywords: in-service training, training needs assessment, service delivery.

Title: Effect of Training Needs Assessment on Service Delivery in Public Hospitals in Bungoma County

Author: Solomon Wabomba Mukhwana, Dr. Robert Egessa, Dr. Willis Otuya

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: In light of stale business processes and decline in quality of products and services of manufacturing firms, this study explored the existing level of relationship between business process reengineering and organizational competitiveness of manufacturing companies in Rivers State. The study employs the Cross sectional research design and studied two firms under food and beverages sectoral group of manufacturing firms out of the 34 listed with manufacturers association of Nigeria; Rivers/Bayelsa branch. The study employed the simple random sampling technique; also Krejcie and Morgan table of sample size determination was used to arrive at our sample size. From the field survey, we retrieved and analyzed two hundred and eighty-nine sets of questionnaire using Kendall's tau-b correlation coefficient to deduce existent association and significance of relationship between and amongst study variables respectively. The Study uncovers that the dimensions of business process reengineering namely; managerial commitment, process redesigning and information technology exhibited significant relationship with organizational competitiveness of the corporations. The study concludes that managerial commitment, internal process redesigning and the adoption of information technology for the process achieved competitiveness. This motivated our recommendation for manufacturing firms and other institutions on how essential business process reengineering is for corporate competitiveness however not in isolation of critical success factors such as top management’s commitment as well as internal process redesigning and adoption of information technology

Keywords: Business Process Reengineering (BPR), Managerial commitment, Process redesign, Information Technology (IT) and Organizational Competitiveness.

Title: Business Process Reengineering and Organizational Competitiveness of Manufacturing Companies in Rivers State

Author: Akhigbemidu, Julie Jite, Amah, Edwinah

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: High performance Management practices (HPMP) and Organizational Commitment (OC) have consistently been the researchers’ interest during the last 30 years. Despite the fact that, they have developed a significant amount of literature in this field, but they have no agreement on HPMP and its outcomes, that is satisfaction and commitment. For this motive, this study singles out Affective Commitment (AC) as the ‘desire’ component of Organizational Commitment and the study tried to ascertain the effect of High-Performance Management Practices (HPMP) on Affective Commitment (AC): Comparative analysis of public and private sector universities in KP. This study is quantitative and adopted a survey research design. The study has conducted by taking 162 respondents via convenient sampling method. The study has used to check descriptive statistics and simple linear regression analysis. Research findings revealed that for private sector universities, with the exception of performance appraisal, all other HPMP (recruitment, working environment, work life polices, training, and remuneration) have significant and positive effect on Affective Commitment. The results for public sector universities showed that only recruitment and working environment has positive and significant effect on Affective Commitment rendering the rest of the practices is insignificant. These results open new avenues for researchers to understand how the universities from both sectors use their HR practices to influence the emotional attachment to their organizations.

Keywords: HPMP, Affective Commitment, Public Universities, Private Universities.

Title: The Effect of High Performance Management Practices on Affective Commitment: Comparative Analysis of Public and Private Sector Universities in KPK

Author: Waheedullah Hakimi, Sameen Shah

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: The National Council for Persons with Disabilities was set up in December 2004 following the enactment of The Persons with Disabilities Act (PWD) Bill 2003. Part 5 of the People with Disabilities Act, 2003 established the National Development Fund for Persons with Disabilities to provide allowances to persons with severe disabilities or aged persons with disabilities or single parents with children with disabilities and who cannot seek employment. The Overall objective of the program was to enhance the capacities of the caregivers through cash transfers thereby improving the livelihoods of persons with severe disabilities. The purpose of the study was to investigate the effectiveness of accessibility of the national development fund for persons with disabilities on the standard of living of the disabled in Kenya. This study was based on Resource Based Theory. Explanatory research design was used in this study. The 6 national officers who are representatives of the various categories of disabilities, and 14689 persons with severe disabilities in Kenya who were beneficiaries of the National Development Fund for Persons with Disabilities were targeted. Purposive sampling method was used to select the sample. Questionnaires and document checklist were the data collection instruments. To establish reliability of research instruments the Cronbach’s coefficient alpha model was used and its figure stood at 0.714 showing high reliability. To establish content Validity of the instruments, pilot test was conducted using the instruments to verify their validity.  Data was analyzed using descriptive and inferential statistics and thus regression and correlation were captured. The Social Package for Statistical science (SPSS) software aided in data analysis.  The results show that inaccessibility of the NDFPWD on standard of living of PWD in Kenya (β=.213, t=3.987, p<0.002) had a significantly negative influence on the standard of living of persons living with disability in Kenya. The study therefore recommends that: National Development Fund management should create awareness through workshops, road shows, promotions and newsletters. National Development Fund management should ensure that all corruption loopholes are sealed to ensure no monies meant for the disabled are embezzled. National Development Fund management should have branches everywhere in the country to improve on access. Such access should be attainable and achievable by offering access timelines to ensure the disabled get their due.

Keywords: Effective Accessibility of funds Effectiveness, Living Standards, Disabled Persons.

Title: EFFECTIVENESS OF FUND ACCESSIBILITY OF NATIONAL DEVELOPMENT FUND FOR PERSONS WITH DISABILITIES ON RAISING LIVING STANDARDS OF PERSONS WITH DISABILITIES IN KENYA

Author: Simeon Nyandemo Kaburi, Dr. Florence Memba, Prof Willy Muturi

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: The increasingly tight competition demands marketers to always be active in assessing the opportunities to introduce and distribute their product. To win the competition, marketers must always pay attention to the factors that can influence the purchase intention of people, where purchase intention is influenced by eWOM communication and brand image. This research aims to determine the influence of eWOM and brand image on the intention to purchase Toyota Avanza cars, to determine the influence of eWOM on the brand image of Toyota Avanza cars, to determine the influence of eWOM and brand image on the intention to purchase Toyota Avanza cars, and to determine the role of brand image in mediating the influence of eWOM on purchase intention. The population in this research are all the people who are domiciled in Denpasar City that have the intention to purchase a Toyota Avanza car. There are 100 respondents from Denpasar City as the sample of this research. This sample size fulfills the maximum sample size criteria recommended for PLS, which ranges from 30 to 100. The data is analyzed using the PLS (Partial Least Square) method. The research results show that eWOM and brand image has a positive and significant influence on purchase intention, and eWOM has a positive and significant influence on brand image. The results also show that brand image is able to mediate the influence of eWOM on purchase intention.

Keywords: eWOM, brand image, purchase intention.

Title: THE ROLE OF BRAND IMAGE IN MEDIATING THE INFLUENCE OF ELECTRONIC WORD OF MOUTH ON PURCHASE INTENTION

Author: Gus Hendra Eddwardo, Ni Nyoman Kerti Yasa

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: The study attempted to determine the level of competency in professional education subject and the field study courses and the student teacher student teaching competency during the academic year 2012-2013. The study made used of descriptive-survey method for the sample of 346 both students and cooperating teachers from the different campuses of the Bulacan State University. A questionnaire with a Five-point Likert scale was asked for the cooperating teachers for them to complete; the data gathered were analyzed and treated statistically. Mean and standard Deviation were computed and determined the correlation of the level of performance in the Professional Education subject and Field Study Courses and the Student teaching competency of the Student teacher using Spearman Rho Correlation. The level of competency in Professional Education subject shows that in general the respondents shows a very good performance in the Professional Education subjects. The level of competency in the Field Study Courses shows that the respondent, in general performs a very good performance in the course. There is a significant effects between Professional Education 3 and 4 and NCBTS Domain 6, Professional Education 9 and 10 and NCBTS Domain 2, 3 and 5, Professional Education 10 and Domains 4 and 7. Field Study 4 (FS4) Exploring the Curriculum is significantly correlate with Domain 1 of the National Competency Based Teachers Standards (NCBTS) Social regard for Learning at -.112 correlation coefficient at .037 level of significance.

Keywords: level of performance, professional education, field study courses, teaching Competencies.

Title: LEVEL OF PERFORMANCE IN PROFESSIONAL EDUCATION SUBJECT AND FIELD STUDY COURSES AND THE TEACHING COMPETENCIES OF STUDENT TEACHERS

Author: Ferdinand L. Alcantara

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: The performance of the manufacturing sector in Nigeria has been abysmal over the years, and this could be attributed to the inadequacy of available funding windows to support the manufacturing sector, which ultimately has contributed to the reduction in capacity utilization of the manufacturing sector in the country. Three major factors that have contributed to the poor performance of the sector are: First, the continued deterioration in infrastructural facilities, second, lack of access to finance and third, rising interest rate. The study, therefore, examines the effect of rising interest rates on the performances of the Nigerian manufacturing sector. Data for the study spans eighteen years (18) years covering 2000 to 2017. The ordinary least square was used to analyse the models. Findings from the study show that the rising interest rate in Nigeria affects the performances of the Nigerian manufacturing sector. Given these findings, the study recommends that aside from trying to manage interest rate for enhanced economic growth, the Nigerian Government should strive to provide infrastructural facilities particularly power and possibly rail transportation to reduce the high cost of production.

Keywords: Interest Rate; Capacity Utilization; Manufacturing Sector; GDP.

Title: THE EFFECT OF RISING INTEREST RATES ON THE PERFORMANCE OF THE NIGERIAN MANUFACTURING SECTOR

Author: PROF. IDISI, PARK O., DR. UGWU JOYCEE IBUKUN., SAFUGHA GODBLESS FRIDAY

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: The contemporary Human Resource strategy of an organization in relation to HR information is concerned with the use of computerized information system for strategic decision making, the range of applications to be included in the system and the provision to line managers of the facility to have direct access to any personnel data they need to manage their own teams in a devolved organization. Globally, organizations strive to gain competitive advantage; many firms have put their effort to improving their performance, productivity, quality, profitability and mostly effectiveness. One of the ways of attaining this is through Human Resource Information System which comprises of both the manual and Computerized Information Systems (CHRIS). The purpose of this study was to establish the influence of e-recruitment on Organizational effectiveness among the selected Universities in Western Kenya. Specifically, the study sought to evaluate the influence of e-recruitment and selection and adopted descriptive survey design.

Keywords: e-recruitment, selection, CHRIS, organizational effectiveness.

Title: Influence of E-Recruitment and Selection on Organizational Effectiveness among Selected Universities in Western Kenya

Author: Audan Leah Lokala, Dr. Robert Egessa, Dr. Shitseswa E. Ayub

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: The purpose of the study is to assess product differentiation strategy implementation on the performance of Yana trading limited, Kenya. The objectives of the study are to examine product differentiation strategy adopted by Yana Trading (K) Limited effect on performance. The study is of great importance to various stakeholders in the organization especially the management team by providing them with information and knowledge on the relationship between differentiation strategy and firm performance. Other beneficiaries include policy makers and future scholars. The study is guided by Institutional Theory, Resource Based View, Dynamic Capabilities Theory and Industrial Organisation Theory.

Keywords: product differentiation, strategy implementation, performance.

Title: Assessment of Differentiation Strategy Implementation on Performance of Yana Trading Limited, Kenya

Author: Dr. Shitseswa E. Ayub, Abigael Ijika Agufa

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: This literature review highlights land policy implementation in Uganda. Land is a highly emotive subject in Uganda as in other developing countries. The literature review deals with contextual and theoretical underpinnings. Contextually the Uganda National Land Policy (UNLP) addresses historical injustices, colonial mistakes and contemporary issues. Theoretically the systems theory is discussed together with the bottom up approach. This review captures the perceptions and attitudes of the people towards the policy. It probes the meaning of the policy to Ugandans. It also exposes the gaps, opportunities and challenges the policy presents. Lastly conclusions are made based on the relevant literature reviewed.

Keywords: Land rights, Land policy implementation, Uganda National Land Policy 2013, Local-central relations, Decentralisation.

Title: OPPORTUNITIES AND CHALLENGES IN DELIVERY OF LAND RIGHTS UNDER CURRENT CENTRAL-LOCAL RELATIONS IN UGANDA

Author: Mugisha David Begumya, Dr. Twinamatsiko Medard

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: This chapter highlights the background to the study that introduces the variable concepts, theoretical perspectives and their empirical aspects. It provides the dynamics of the study area to raise the issues leading to the problem of the study. The chapter then provides a succinct summary of the study problem as statement of the problem. That is followed by the purpose of the study, objectives, and research hypothesis, the justification of the study, scope, limitations, assumptions, and operational definition of terms.

Keywords: product selection strategies, financial performance.

Title: Influence of Product Selection Strategies on Financial Performance of Listed Commercial Banks in Kenya

Author: Priscilla K. Anuri, Dr. Shitseswa E. Ayub

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: In assessing employee performance, managers must make strategic decisions regarding the development, execution and institutionalization of performance appraisal. Potential measures may include work product or outcomes and certain employee behaviors or characteristics. Performance management is a critical human resource management function intended to align employee effort to organizational goals. A well designed and implemented performance appraisal system has the potential of helping managers improve performance of employees.  The general objective of the study is to examine effects of Performance management on employee performance at Teachers Service Commission. The specific objectives were to determine the effect of employee participation on Performance of Teachers Service Commission staff.

Keywords: employee participation, performance, appraisal.

Title: Effect of Employee Participation on Performance of Teachers Service Commission Staff

Author: Dr. Shitseswa E. Ayub, Mr. Dishon Wanjere, Onyango E. Tumbo

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: Construction project completion has always been a challenge to many public primary schools in Kenya. Over the years’ primary school construction projects are managed by the Board of Management (BOM) and the Parent Teachers Association (PTA) whose function is to oversee the normal running of the school without interfering with the day to day running. In most cases the school heads have a great role in the management of the school projects. Ensuring that projects in the schools are completed, has been a major concern to both the contractors and the education stakeholders. In the recent past, it has been noted that some of the school projects have stalled having incomplete classrooms, toilets, and so on. With the introduction of Community Development Fund (CDF) which was geared towards supporting infrastructure in schools, in line with the Kenya vision 2030 goals, some of the projects are partially completed and others poorly done. With this outcome of events it will be a challenge to achieve these goals. Though, it has been a challenge, there are some schools that have managed to complete their proposed constructions in due time, for this reason it is vital to understand the reason for the success. This project is aimed at investigating and documenting the successful strategies that have been used by project managers in the construction projects. The research was conducted with a mixed design approach which incorporates both qualitative and quantitative components of research. A sample of 21 schools from the target population of 25 schools was collected. 4 out of the 25 schools were considered special schools having special needs thus did not meet part of the sample size from Dagoretti South Sub-County. Given all the tasks were achieved. Data was collected from the head teachers and teacher in charge then a follow up interview was conducted with the BOM at the school management level. From the study, it was found that the factors investigated had influence on construction project completion in Primary schools. These were; project communication, project funding and project technical expertise and project monitoring and evaluation. In fact, all the factors reviewed in this study have an effect on project completion. The findings showed that there was a significant relationship between the four independent variables and completion of construction projects. Amongst all the independent variables, availability of funds statistically was seen to have the most significant relationship with successful completion of projects (p-value =0.000). This study particularly showed that the primary schools in Dagoretti South Sub-County, lack adequate funding, adequate project management skills for school principals and project communication required to successfully completing projects.

Keywords: Successful completion, Consultant, External Factors, Project Delay, Contractor.

Title: FACTORS INFLUENCING SUCCESSFUL COMPLETION OF CONSTRUCTION PROJECTS IN PUBLIC PRIMARY SCHOOLS: A CASE OF DAGORETI SOUTH SUB-COUNTY, KENYA

Author: Nancy Musimbi Mberesia, Dr. Yusuf Muchelule

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: Financial intermediation is an institution that facilitates the channeling of funds between Lenders and borrowers indirectly. That is, savers (lenders) give funds to an intermediation institution (such as a bank), and that institution gives those funds to spenders (borrowers). There have been growing concerns over the financial soundness of some Sacco’s in Kiambu County with a few having collapsed in the recent past. Recent developments in the subsector may point to intermediation. This includes a sustained increase in SACCO lending rates accompanied by a loss of customer base. The study examined the factors influencing financial intermediation of saving and credit co-operative societies in Kiambu County. Focusing on Capital adequacy, asset quality, liquidity, diversification as the main variable.  The research adopted descriptive research design with census technique the target population of the study is 42 SACCOS registered in Kiambu County. Data were collected with a questionnaire and were analyzed with SPSS version 24.00 then the results were presented in graphs and tables. The finding established that capital adequacy (β1 = 0.097, p< 0.05), liquidity (β2= 0.237, p< 0.05), asset quality (β3= 0.246, p< 0.05) and income diversification (β4 = 0.407, p< 0.05) had a positive and significant effect on financial intermediation. Therefore, manager of deposit-taking Sacco’s in Kenya must hold enough capital as it is an enhancer of financial intermediation. Also, the management should effectively manage credit risk to ensure that there are adequate levels of liquidity to meet current needs when they are due. Moreover, efforts should be on ensuring that the agency problem between shareholders and management is minimized to have lower levels of non-performing assets. Finally, it is recommended for Sacco’s to expand their resources within their existing business lines where they possess distinctive comparative advantages.

Keywords: Asset quality, Capital Adequacy, Data Envelopment Analysis, Financial intermediation.

Title: FACTORS INFLUENCING FINANCIAL INTERMEDIATION OF SAVINGS AND CREDIT CO-OPERATIVE SOCIETIES IN KIAMBU COUNTY

Author: Harun Kaniaru Nyakahora, Dr. Muchelule Yusuf

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: Organizations operate in a dynamic environment. This has led to the formulation of strategies. The management teams aretasked with the responsibility of coming up with workable strategies that cushion the organization against the turbulence of the environment that they are operating in. The managers, therefore, have to establish suitable strategic choices to shield the organization against the environmental turbulence. Strategies are formulated to improve organizations ‘performance against the environment turbulence. The selected strategies may or may not lead to the desired results. The purpose of this study was to establish the effect of such strategic responses such as ICT integration, training, customer relationship management and strategic alliances on organization performance of cement manufacturers in Kenya. The research design for this study was a descriptive survey design. The target population was stratified into four strata (Top management, senior officers, low-level officers, and subordinate staff). As defined by Bryman (2016) a sample of 10% -30% of the target population is adequate which implies that a sample size of 70% of the population is adequate for this study. This constituted a sample size of 142 employees. Equally important is the fact that the researcher must use simple random sampling within the different strata. With this technique, the researcher had higher statistical precision compared to simple random sampling. Data were collected by use questionnaires. The questionnaires consisted of structured closed-ended statements. Data were analyzed by use of descriptive and inferential statistics. Descriptive statistics include mode, mean, median, standard deviation. Inferential statistical techniques like correlation and regression coefficients were used to draw a causal relationship between the various strategic responses and organization performance. Data was presented by the use of graphs, pie charts, and tables. A good response rate of 79.6 was experienced. The study found out that the strategic responses have a positive significance.

Keywords: Strategic Response, Training, Customer Relationship Management, Information Communication Technology, Performance.

Title: EFFECT OF STRATEGIC RESPONSES ON THE PERFORMANCE OF CEMENT MANUFACTURING COMPANIES IN KENYA

Author: Paul Kwalia, Dr. Muchelule Yusuf

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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