Vol 7 Issue 2 October 2019-March 2020

Abstract: Employees’ turnover is the biggest challenge for hospitality sector. This research paper provide an insight of different methods and strategies that can be adopted to reduce employees’ turnover in hospitality sector. Hospitality industry is losing its good employees to other sectors due to various reasons. As hospitality is mostly rely on employees, the high rate of employees turnover has caused a serious threat to hospitality sector. The employees’ turnover is not only limited to monetary loss, it also lead to customer dissatisfaction, reduced employees morale, decreased productivity, irregular service quality and overall adversely affect the performance of an organization. The present study focuses on the causes of turnover and various strategies that can be adopted to reduce it.

Keywords: Employees’ Turnover, Employees’ Retention, Hospitality sector, Strategies.

Title: Managing High Employees’ Turnover in Hospitality Industry: A Strategic Analysis

Author: Mr. Ajay Ratewal

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: This study examined the effect of inventory management on firm performance and controlled for key covariate, namely company size, capital size, and industry. A quantitative research technique and a cross-sectional survey were employed to gather data for testing hypotheses. Data was collected on 165 Accra-based firms that met the selection criteria. A self-reported questionnaire was used to collect data. Pearson’s correlation test and Confirmatory Factor Analysis (CFA) were used for analysis of the data. Results revealed that, inventory management had a positive effect on operational and marketing performance but not on financial performance. Company and capital size have a positive effect on inventory management. It is concluded that improving inventory management can cause an increase in firm performance in terms of operational and marketing performance, especially in the light of a marginal increase of resources.

Keywords:  Inventory management, firm performance, company size, capital size, industry affiliation.

Title: THE EFFECT OF INVENTORY MANAGEMENT ON FIRM PERFORMANCE: CONTROLLING FOR KEY CO-FOUNDING VARIABLES

Author: Ofori-Nyarko Ernest, Boison David King, Asiedu Esther, Afrifah Michelle

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: The African Court on Human and Peoples’ Rights handles hundreds of financial transactions from payments made to it or from it for services rendered, consumed, consultancies, routine activities, and taxes. The sheer volume and variety of payments must contend with, coupled with a heightened focus on service delivery, transparency, security, and compliance has made the African court payments domain truly unique hence the need for e-payments through the internet banking system. Although the court has made efforts towards realizing an integrated cashless payment system, very little gains have been achieved due to very low uptake of the e-payments platforms provided. The purpose of the study was to examine the effect of internet banking adoption on efficiency of financial management at the African Court.  The study covered a representative sample of 34 respondents out of a target population 40 employees of the African Court in Arusha, Tanzania. The study adopted an explanatory research design which aided in establishing and explaining the relationship between adoption of internet banking and financial management efficiency at the African Court. The collection of data was conducted using a survey questionnaire which was directly administered to the respondents at their work places. The study used both descriptive and inferential statistical tools to analyse the collected data. The study revealed that perceived benefits of internet banking, ease of use and security were the key factors responsible for adoption of internet banking at the African Court; with an overall mean score of 3.73 out of 5. Further, respondents were of the view that internet banking is a means to improve financial management efficiency as scores on all the items under study ranged between 3.4 and 4.9 mean scores with an overall mean score of 3.86. In particular, the respondents were of the opinion that using internet banking is a pleasant idea, it is trustworthy, and benefits in effective decision making. It was also observed that E-banking is more convenient, safe, and does not require a lot of mental effort and learning. On the effect of internet banking on financial management efficiency, all respondents generally agreed that internet banking enhances efficiency of financial performance with an overall mean score of 3.94. In an effort to determine the relationship between adoption of internet banking and financial management operations efficiency, the study tested a hypothesis which stated that Internet banking has no significant influence on financial management operations efficiency at the African Court using correlation analysis resulting in a correlation coefficient of .783 denoting a high and positive relationship between the adoption of internet banking and efficiency of financial operations at the African Court. The study concludes that the adoption of internet banking is very instrumental in improving financial management efficiency. Therefore, the management of the African Court should on a continuous create awareness and invest more resources to achieve full and effective adoption of internet banking in the entire organization. This should be achieved through more budget allocation for capacity building and infrastructural development.

Key terms: Internet Banking, Financial Transaction, Globalization, Financial Management Efficiency.

Title: EFFECT OF INTERNET BANKING ON FINANCIAL MANAGEMENT EFFICIENCY AT AFRICAN COURT IN ARUSHA, TANZANIA

Author: KIPTURU LOPUNEI, Dr David A. O. Aunga

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: The study is an attempt to find out the perspective of students on the importance of skill development. The study addressed 1.) Adequate ratio of soft and hard skills 2.) Importance of skill development. The study was conducted among 150 respondents, who were all students, currently pursuing their under graduation. The respondents belonged to various disciplines like, management, commerce, science and humanities. The tool used for data collection was Questionnaire. The study showed that the majority know the importance of skills as it helps them to get a better job. It is also believed that it is important to upgrade their skills on a regular basis. Also, it was concluded that it students value both soft and hard skills equally. This study also focuses on the institutions responsibilities for the students development of skills over and above their curriculum. students were also asked whether they faced any issues while learning new skills.

Title: Perception of Students Towards Skill Development

Author: Rahul Kotecha, Manpreet Singh

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: The concept of customers’ satisfaction is being adopted worldwide in each sector whether it’s manufacturing or service oriented organization. Customers’ satisfaction plays an important role in for improvement in market situation of that organization which also attract the attention of researchers and academicians. In tourism, tourists’ satisfaction works as a driving force for loyalty and spread positive word of mouth which in return affects profit and revenue of that organization. Customers’ satisfaction also provide competitive edge and helps in strengthening the image and reputation. The present research paper focuses on the perceived benefits of tourists’ satisfaction. By understanding these benefits, it is expected to be helpful in understanding the tourist’s behavior which also would be lead to draft a suitable marketing strategy.

Keywords: Tourists’ satisfaction, perceived benefits, loyalty, behavioral intention, brand image.

Title: Perceived benefits of tourists’ satisfaction on a tourist destination: A conceptual study

Author: Mr. Ajay Ratewal

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: Western Kenya Counties continue to experience a range of challenges brought about by devolution hence unable to strike a balance between work and non-work domains in the organization so as to remain competitive in the global industry. Therefore, this study establish the effect of work-life balance on organization performance in County Governments of Western Kenya. The study was anchored on work boarder theories. Positivism paradigm philosophy formed the basis for study design. Mixed research design involving cross-sectional survey and descriptive correlational research designs were adopted in the study. 1, 826 employees were targeted out of which 328 respondents were sampled. Stratified sampling and simple random sampling techniques were employed to enable the researcher to select the respondents of the study in Kakamega, Vihiga, Busia and Bungoma Counties. The study used questionnaires and interview schedule to collect data. The data collected was analyzed using descriptive and inferential statistics. Inferential analysis involved the use of Pearson Product Moment correlation coefficient and regression models while descriptive analysis involved the use of percentage, mean and standard deviation. The study found out that work-life balance contributes to 16.8% of the variability on organization performance and had a statistically significant and positive effect on organization performance. It was therefore recommended that county governments should formulate, develop and implement work-life balance practices so as to realize improved organization performance.

Keywords: County Governments, Organization Performance, Work-life Balance.

Title: EFFECT OF WORK-LIFE BALANCE ON ORGANIZATION PERFORMANCE IN COUNTY GOVERNMENTS OF WESTERN KENYA

Author: Ooko George Oduor, Prof. John Byaruhanga, Dr. Rev. Willis Otuya

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: Non-Performing loans are one of the key causes of banks breakdown in Kenya commercial banks. The following study sought to deeply investigate on determinants of nonperforming loans and thereafter come up with recommendations in regard to nonperforming loans problem. The general objective of the study was to assess the determinants of loan nonperformance in Kenya commercial banks. The study was guided by the following specific objectives: To determine the effect of Bank Ownership structure on loans nonperformance in Kenya commercial banks and to determine the effect of Credit Monitoring on loans nonperformance in Kenya commercial banks. The study employed descriptive research design where quantitative approach was applied. Census was adopted where data was obtained from 43 commercial banks in Kenya and analyzed using SPSS version 23 by applying both correlation and regression to show relationship between the variables. The results showed that both Bank ownership structure and credit monitoring were statistically significant in relation to Non performing loans. The study recommended that the bank management  should take key issues on asset quality of the bank specifically loan performance for prevention of nonperforming loan thus can give due emphasis on the asset management decision then manage them efficiently.  Management should also put into consideration the process and procedures in regard to credit monitoring. The internal risk management process must be sophisticated, proactive and adaptable handled by risk management staff and external partners, who can effectively and routinely assess, quantify, prioritize and address Non performing loans in depth.

Keywords: Bank Ownership Structure, Credit Monitoring, Non performing Loans.

Title: Determinants of Loan Non Performance in Kenya Commercial Banks

Author: Edah Kavwanyiri

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: The automotive industry in India is one of the larger markets in the world and had previously been one of the fastest growing globally, but is now seeing flat or negative growth rates. India’s passenger car and commercial vehicle manufacturing industry is the sixth largest in the world, with an annual production of more than 3.9 million units in 2011. In such a scenario, businesses are expanding their market share by embracing the Blue Ocean strategy. As a result of this the existing paradigms of doing business are changing as existing businesses are attempting to build unassailable value innovations to create new customer specific products that will give them a share of the market that they would in the process create for them. And Tata Nano and Tata Ace are two products that have successfully employed the Blue Ocean strategy and have created a new market that was not tapped so far by the competition.

Keywords: Blue Ocean Strategy, Automobile Industry, Red Ocean Strategy.

Title: A Study on Impact of Blue Ocean strategy adopted by TATA motors with special reference to Tata Nano

Author: Bridin Roacha, Ajish V Nair, Ashish C Pius

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: In India, the demands for vehicles have extended dramatically over the past two and a half decades. Numerous vehicle manufacturers around the world and Tier-1 suppliers have effectively set up offices in India for research, improvement and assembly. The Indian automotive part sector started to update Lean methods to meet these customers ' interests. The automobile segment is the main player in the global and Indian economies. The comprehensive motor car sector (four-wheelers) legally contributes 5% to the complete assembly job, 12.9% to the all-out assembly creation esteem and 8.3% to the all-out contemporary undertaking. It also provides $560 billion to different nations ' open income in terms of fuel, flow, deals and enlistment charges. The global automotive industry's annual turnover is around US$ 5.09 trillion, which is equal to the planet's sixth-largest economy. Likewise, the vehicle business is linked to a few different divisions in the economy, and hence its backhanded commitment is much higher than that. Plastic Interiors Tier 1 and Tier 2 Suppliers This paper aims to identify problems faced by Top 3 Indian and International Automotive Plastic Interiors Tier 1 and Tier 2 Suppliers during the development of new products in addition to examining and categorizing problems in Top 3 Indian and International Automotive Plastic Interiors Tier 1 and Tier 2 Suppliers during the development of new products along with Top 3 Indian and International Automotive Plastic Interiors Tier 1 and Tier 2 Suppliers and Gap Analysis of Project Organization Structure for New Product Advancement in Top 3 Indian and International Plastic Interiors Tier 1 and Tier 2 Suppliers

Keywords: Global value chains, factors affecting participation, automobile industry, organization of production, localization, Innovation Systems, R&D.

Title: A Comparative Study of Project Organisation Structure and Problems Faced during New Product Development by Tier 1 and Tier 2 Suppliers in Indian Automotive Sector

Author: Mr. Sandeep L. Waykole, Dr. Mahesh R. Deshpande, Dr. Manasi Bhate

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: Manufacturing firms are recognised globally as an essential element of a health economy. In Kenya the state has identified the manufacturing sector as one of its Agenda 4 development blue print for the country. In spite of this expectation sector’s performance has been wanting and is beleaguered by several obstacles. In fact, the sector’s contribution to the Kenya’s economy is worrying after the realization that other sectors of the economy such as telecommunication and real estate have surpassed its contribution to the national gross domestic product. This underperformance, together with financial challenges, low productivity and quality control problems have forced some manufacturers to close down while other are undergoing severe financial distress. Information as to how macroeconomic performance could be underpinning the financial performance of the manufacturing sectors is scanty in the literature. Guided by a descriptive research design, a census of manufacturing firms listed on Nairobi Securities Exchange was conducted and a five-year secondary data for period 2013 to 2017 collected from their published financial statements as well as KNBS database. The data analysis indicate that only 55.55 percent of variation in financial performance was explained by changes in the level of macroeconomic variables. A unit reduction in inflation rate and foreign exchange rate, and a unit increase in economic growth led to a positive variations in financial performance of the listed manufacturers in Kenya. Therefore, there was a statistically significant effect of economic growth on financial performance of listed manufacturing firms in Kenya. Efforts to improve the performance of manufacturing sector must be accompanied by monetary and fiscal policies aimed at price stability.

Keywords: Economic Growth; macroeconomic Environment; Listed Manufacturing Firms, Financial Performance; Nairobi Securities Exchange.

Title: Macroeconomic Environment and Financial Performance of Manufacturers Listed at the Kenyan Securities Market

Author: Wenslous M. Mwangala, Samuel O. Onyuma, James N. Kung’u

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: This paper examines the relationship between production capacity and contribution. A total of 81 companies in Michigan City are to be sampled and their views analyzed so as to make a policy making recommendations to the cost accountants and production managers. Bothproduction/optimal output and contribution are factors of Cost Volume Profit (CVP) analysis. While many perceive fixed cots be the main factor influencing the production capacity, there is a research gap on this fact. This is due to the fact that variable cost varies with production levels.  Being that contribution takes into consideration only the fixed cost, it is a critical factor in determining the production capacity and the optimal production levels thereof. This has been proven from the literature conducted in this research paper. 81 emails were sent, but only 73 responded which is 90%.Over 80% of the 73 companies from which views were sampled confirmed this fact, though an overwhelming majority, were yet to make their production decisions based on the level of contribution.  This paper, therefore, recommends that contribution be included in determination of production capacity, the current system be changed, sensitivity analysis be done for all assumptions and a further research be done on this topic, whenever assumptions are made, it is advisable that a sensitivity analysis be performed to determine to   ensure that more realistic results are realized and a further research conducted on this topic.

Keywords: relationship between production capacity, Cost Volume Profit (CVP) analysis, production capacity.

Title: EXAMINING THE RELATIONSHIP BETWEEN CONTRIBUTION AND PRODUCTION CAPACITY

Author: Dr. Ahmed Mohamed Ameen

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: Increased competition and associated deterioration of lending portfolios are growing concerns that face micro finance institutions (MFIs) in Kenya. Some micro finance experts have expressed frustration regarding the subsequent upward trend in defaults and over indebtedness that are inhibiting growth of the MFIs. The study adopted a descriptive research design and a sample of 39 respondents was taken out of the target population of 62 respondents using stratified random sampling technique. Questionnaire was used to obtain data. Descriptive and inferential data analysis was done. All the null hypothesis were rejected and alternative hypotheses accepted. The study revealed that customers are the main players in the success of MFIs in Kenya. Regression results showed that customer orientation was significant with F-value=21.65, at p-value=0.000<0.05, physical facilities with F-value=8.264, p-value=0.000<0.05, technology adoption with F-value=9.035, p-value =0.000<0.05 and legal framework with F-value=33.842, p-value =0.000<0.05. Overall, all the variables investigated had a statistically significant influence on performance of MFIs in the study area. However, there are other factors that explain the variability of the financial performance in small businesses in Kenya that were not included in the model.

Keywords: (Customer orientation, Physical facilities, Technology, Legal framework, performance).

Title: DETERMINANTS OF PERFORMANCE OF MICROFINANCE INSTITUTIONS IN NYAHURURU SUB-COUNTY, KENYA

Author: Richard S. Mbithi, James N. Kung’u, Zakayo Onyiego

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: The Indian automotive industry is going through one of its worst slowdowns of the last two decades with inventory pile up, job losses and companies failing to generate interest amongst buyers despite offering discounts and updating their current offerings with updates. Recently, Finance Minister Nirmala Sitharaman on the topic of the slowdown in the industry mentioned that there has been a change in the mindset of people as millennials don’t’ want to commit towards the EMI of an automobile and instead prefer using cab services like Ola or Uber. The study aims to analyses whether the rise on TNCs has influenced the millennials residing in Ernakulam to prefer online cabs rather than owning a private vehicle. The paper also discusses the insight of the consumers about transportation network companies. An attempt has been made to look into the fact that to what extent the young force depends upon the online cab services like Uber and Ola and whether such dependence has caused a downfall in the automobile sector in Kochi.

Keywords: Indian automotive industry, worst slowdowns, transportation network companies.

Title: A STUDY ON IMPACT OF TRANSPORTATION NETWORK COMPANIES ON BUYING BEHAVIOR OF MILLENIALS TOWARDS AUTOMOBILE SECTOR

Author: Philip Sam Tharakan, Ardra C Michael

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: This study aims to determine: trends in leakage of imports of Bali and their effects on Bali's GRDP, the nature of elasticity of leakage of imports between regions of Bali. Bali was chosen as a research area, because its economic growth is above national, as a world tourist destination, Bali's economy is open, population growth is high (above 2% per year) and Bali's GRDP is always increasing. The developing economy of the population will encourage their ability to import various types of commodities to meet consumption needs. This reality inspired researchers to focus on researching the problem of leakage in Bali imports. The analytical tool used is linear trend, multiple linear regression models, and the coefficient of income elasticity. Based on the results of this study it is expected to be able to reveal, that the trend of import leakage in the Bali economy is predicted to increase in the future, then the GRDP has a positive effect on leakage of imports between regions, and the income elasticity of leakage of imports between regions is thought to be elastic. This elasticity indicates that imports of commodities between Bali are luxury goods, and these commodities are used to meet the consumption of local residents. Based on the findings of this study it is suggested, the population saves more in consuming types of consumer products, including fuel, motor vehicles. and if necessary, use public transportation as a saving step forward.

Keywords: Import leaks, Bali's economy.

Title: INTER-IMPORT DEPOSITION IN THE BALI ECONOMY

Author: Ni Rai Artini, Ngurah Wisnu Murthi

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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Abstract: Kenya has witnessed a mixture of highly successful financial institutions such as Equity Cooperative and Kenya Commercial Banks that profitably rakes in billions of shillings annually but on the other hand crumbling of some financial institutions. The study was based on resource-based theory, theory of organizational excellence, core competency theory and the alignment theory. The study used a descriptive research design. The study used a census of 36. The research instrument was a structured questionnaire. A standard multiple regression analysis was done on all independent variables on competitive position. The independent variables were; Management of innovation process, strategic alignment, customer insight, core technologies and competencies and disciplined implementation of strategies. The R calculated was 0.818 and R square was 0.6685 implying that all the independent variables taken together explain 66.85% of the variations in competitive positioning. The analysis of variance results showed the five independent variables have an influence on competitive position. The F-value was 3.575 and was significant with p-value of .000, which was less than 0.05. In the regression coefficient of the multiple regression model all the independent variables had a p-value equal to 0.000 and the constant had a p-value of 0.013. All these -values were less than 0.05. The model can provide information needed to predict competitive position from all the independent variables put together. strategic alignment the study concludes that consistent linkage between the bank's innovation strategy and the context within which innovation is implemented is crucial.

Keywords: (Management of Innovation Process, Strategic Alignment, Customers’ Insight, Core Technologies and Competencies, Disciplined Strategy Implementation).

Title: INFLUENCE OF STRATEGIC INNOVATIONS ON COMPETITIVE POSITION OF COMMERCIAL BANKS IN NYAHURURU TOWN, KENYA

Author: Ann Gachugia_, James Kungu_, Zakayo Onyiego_, Thomas Gakobo

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

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