Abstract: The L Corporation launched a technology acquisition and assimilation initiative to implement an industry best-practice Enterprise Service Management System (ESMS), a technology solution that will consolidated the service management and common processes of different companies and business units under a single ticketing platform that can monitor IT Assets and manage software licenses, improve availability, reliability and security of mission critical services, and manage processes through automated workflows that would result to faster turnaround time. Using Posadas’ (2013) Life Cycle for a Technology Procurement Project framework, it can be concluded from this paper that L Corporation’s methodology in technology acquisition and assimilation follows the industry’s standards and best practices. Furthermore, it was established that given the current methodology and processes in place in L Corporation, the organization can be categorized at the Integrative or Investment Capability Level of Posadas’ ladder of firm-level technological capabilities, highlighting the organization’s ability to assemble a complex technological system or commission a production facility on a self-reliant basis. The Socio-centric Perspective was taken into consideration in the technology implementation, where, the key success factors set by the Project Team for the whole initiative including the agreements set forth with the contracted technology vendors were derived from the measure of effectiveness in terms of the organization’s social system functioning.
Keywords: Technology, Acquisition, Assimilation, Procurement, Socio-centric Perspective, Integrative Capability Level.
Title: A Case Study of a Technology Acquisition and Assimilation Methodology of a Broadcast Company in the Philippines
Author: Rhea Laspinas, Roger D. Posadas
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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