Abstract: The paper present the comparative study between the private sector banks and public sector banks in electronic banking in different cities. E –banking is the provision of banking service through electronic channels and the customer can access the data without any time and geographical limitation. This paper identified the how much electronic banking adoption in different Banks in Korba City. Also comparative study of banks in different region to analyze ATM, Net banking, Mobile banking services used by user in that banks.
The Paper is basically concerned with the customer aspect of electronic banking searching for customer satisfaction level and adoptions of banks. This is a comparative study of Public sector banks and Private Sector Indian banks and find out the majority of which kind of transaction in banks in Korba region.
Keywords: Mobile Banking, ATM, Internet banking.
Title: A Comparative Study of E-Banking in Public and Private Sector Banks with Special Reference to (SBI and HDFC)
Author: Prof. (Dr) Ashok Kumar Chandra, Ruchi Bais
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
Research Publish Journals
