Abstract: The purpose of this research was to develop an on-time delivery (OTD) improvement model for make-to-order (MTO) manufacturing organisations, based on: (i) a business process model combining product development and customer order management processes. All manufacturing industry works with the objective of 100% on time delivery performance and optimized cost in order to be competitive in the market. when it comes to consistency in results, that’s where the strong process, system, methodology is needed. Hence PMI’s Project Management body of knowledge was applied to see the performance enhancement results over few identified pilot projects in valve flow controls organization. As a pilot study,5 project orders were taken and implemented the PM process. Results are very much encouraging on the on time delivery and the cost. This makes the effort satisfactory to recommend this methodology to adopt on an on an ongoing basis to have the consistent results.
Keywords: Project Management, PMBOK, On time delivery, Competitive advantage, Manufacturing.
Title: A Project Management Approach to Improve on Time Delivery Performance in Manufacturing Industry
Author: B. Shyam Sundar, Dr. D. Sivakumaran
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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