Abstract: A grievance is any discontent or feeling of unfairness and in the workplace, it should pertain to work. The objective of this paper is to determine the effective handling of the grievances faced by an employee. The study identifies the most common factor for arising the grievances are wages and salary, working environment, promotions, transfer, lack of communication, inter- departmental relationship, etc. The study also looks for the root of grievance faced by an employee, grievance handling techniques, and the management procedures of resolving the grievances. Effective grievance handling is an essential part of cultivating good employee relations and running the organization smoothly, successfully and gaining the good productivity of work. The employer must identify the cause of grievance and to find the possible way to redressal the grievance face by an employee in an organization.
Keywords: Grievance, Grievance handling, Redressal, Employer, Employee.
Title: A Study on Grievance Handling Measures a Theoretical Perspective
Author: Dr. G. Balamurugan, V. Shenbagapandian
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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