Abstract: Health care comes under the basic need of the human being; it is a responsibility of state to provide these facilities through health care units to prevent from common and fatal diseases to the society. Human capital is very unique and the most important element for the development of nations; healthy minds can change the world around them with their creativity, efficacy and productivity. The primary goal of the tertiary care hospital as a highest level of health care provision is to provide best possible health care to the patients.
The research study investigates various problems that are faced by patients in Dhubri civil hospital, Assam. Under the elaborated dimensional analysis, public sector hospitals are generally considered poor service providers, mismanaged and politicized units and also identify the scarcity of facilities situated in research area through structured interview schedule in order to record the perception of respondents regarding health problems in Dhubri civil hospital. This study also aims to access the satisfaction level of the patients approaching public hospitals for health care services with a deep focus upon socio-demographic status of the patients.
It has been found that patients in Dhubri civil hospital face variety of problems in health sector in regard of facilities and treatment. It has been suggested that proper attention of government, provision of sound infrastructure, proper medical equipments and skilled employees will reduced to existing problems at Dhubri Civil Hospital.
Keywords: Health, Care, Service, infrastructure and Problem.
Title: AN ANALYTICAL STUDY ON PATIENTS SATISFACTION AND MEDICAL FACILITIES PROVIDED BY PUBLIC HOSPITAL: WITH SPECIAL REFERENCE TO DHUBRI CIVIL HOSPITAL, JHAGRARPAR
Author: Mr. Sudip Ghosh
International Journal of Healthcare Sciences
ISSN 2348-5728 (Online)
Research Publish Journals
