Abstract: Globally the performance of many international organizations are affected to a greater extent by their level of accountability, transparency and integrity of their procurement systems and processes. Organizations are increasingly adopting the use of technology to survive in the ever increasing competition. Entities that improve their procurement function through e-procurement create a competitive advantage. While e-procurement has the potential of being a critical catalyst in the performance of international Non-Governmental organizations, not many procurement entities have fully embraced this technology even when there is major academic knowledge in the field of procurement. The proactive employment of e-procurement processes of e-ordering, e-tendering, e-awarding, and e-invoicing by the international Non-Governmental organizations is a necessary condition for ensuring excellent organizational performance. This paper demonstrates that e-procurement is key in creating the efficacy and effectiveness in the delivery of services among the international NGOs. The e-procurement processes including e-ordering, e-tendering, e-awarding, and e-invoicing had significant influence on the performance of international NGOs with e-ordering presenting the strongest positive relationship to their performance. The paper noted that the enhancement of the success of NGOs heavily depends on personal competence within the procurement department. The NGOs success of project increases with improvement in human resource competence among procurement officers. Further, team training on e-Procurement had great impact on the performance of Nairobi based international NGOs. The stakeholders’ involvement also played a significant role in development and success of NGOs.
Keywords: Performance, e-procurement, e-ordering, e-tendering, e-awarding, e-invoicing.
Title: An Assessment of Effect of E-Procurement on Organizational Performance: A Survey of International Non-Governmental Organizations in Nairobi-Kenya
Author: Devolta Inyerere Shikoli
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
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