Abstract: Usability is often ignored; many software developers focus on the functionalities and give little thought to the usability. This hinders the users and also damages the reputation of developers and the software. Such systems fail in adoption, scale up, and at times score very low when evaluated for usability. Users are not satisfied, systems are created ad hoc, and often abandoned, thus resulting in a waste of human and economic resources. Users many times describe the systems as complex, not intuitive and requiring a lot of training for successful use. Computerised systems usability concerns has evolved since the early 1980 during the advent of personal computers and to date a number of usability evaluation frameworks exist, however none of them is sufficient in providing health information system evaluation explicitly, they each evaluate different aspects of HIS pertinent to human, organizational and technological factors. The existing frameworks differ in terms of generality and specificity, timing based on the system development phases, thus there exists a gap of an integrated evaluation framework that can merge critical usability constructs together. From the gaps identified this study seeks to investigate and analyze the existing usability evaluation frameworks during the design and development of health information systems and develop an integrated usability evaluation framework for health information systems that would help all stakeholders perform systems evaluation during the design and development of information systems. The integrated usability framework developed shall be reviewed for adoption for the design and development of health information systems in the future. This study is also important to future researchers of health information systems, as it will add to the body of knowledge of usability concept in the design and development of health information systems.
Keywords: Usability, Evaluation, Framework, Health information systems.
Title: An Integrated Usability Evaluation Framework For The Design And Development Of Health Information Systems
Author: Omoro Gonza, Prof. Ogara Solomon, Dr. Agola Joshua
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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