Abstract: The carrying of business activities results in the development of relationships with stakeholders. The stakeholders are the consumers, employees, investors, and suppliers. Hence, the stakeholders are the individuals with which the business encounters in many forms. CSR is a complicated and multidimensional organizational phenomenon understood to be the scope for how an organization is consciously responsible for its actions and non-actions and their impact on its stakeholders; hence, organizational performance directly influences its stakeholders (Jamil & Al-Aina, 2017). The research problem is to investigate whether the Bank Dhofar manages its stakeholder and considers their inputs in decision-making. The general purpose of the research is the elaboration of stakeholders' and organizational performance. The quantitative research design is used for the analysis of the relationship between stakeholder management and the organizational performance of Bank Dhofar. The Pearson correlation of the independent variable (stakeholders' management) with the dependent variable (organizational performance) is 0.441. The correlation of 0.4112 emphasizes a strong positive relationship between the dependent and independent variables. The R square change is .195; this depicts that the independent variable (Stakeholders' management) changes the organizational performance by 19%. The minimum significant value of Cronbach's Alpha is 0.5; hence the Cronbach's Alpha rate of this research study is 0.710, which means the variables of this study are measured reliably in questionnaire responses. The valid percentile is 74; the rate tells us about the validity of the questionnaire and questions asked by participants. Hence, the researchers can rely on the study and its questionnaires because of high-reliability statistics. There is the suggestion for banking sector and organizations that they should develop a plan to enhance employees' input in organizational decision-making. Bank Dhofar can help onboard its employees and their input through various methods such as the inauguration of performance evaluation programs, circulating questionnaires, or developing a direct communication mechanism with executive members of the organization. The banks must allow and enhance the cooperation with the state's financial and legislation institutions by following the central bank or capital market guidelines and giving the Bank's input in financial decisions of the banking sector.
Keywords: stakeholders, consumers, employees, investors, banking sector.
Title: ANALYZING THE RELATIONSHIP BETWEEN STAKE HOLDER MANAGAMEENT AND ORGANIZATIONAL PERFORMANCE IN BANK DHOFAR
Author: Jalal Mohammed Al Azri
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
Vol. 10, Issue 2, October 2022 - March 2023
Page No: 373-385
Research Publish Journals
Website: www.researchpublish.com
Published Date: 30-January-2023