Abstract: Knowledge management is no longer strange words in today’s industrial landscape. Most of the large or successful companies are having knowledge management inside their organization; in fact some of them are heavily focusing on their knowledge management unit. A very important thing is how the company manages to implement knowledge management in their organization. This study helps to explain the use of KM assessment and the important factors to be improved. This study utilizes APO’s approach in assessing the organization KM maturity level through qualitative survey. Analysis of this research shows the different maturity level for each type of gender, age, and position in the organization and taken further to see the relation with the organization performance from its financial reports.
Keywords: APO Model, Knowledge Management, Organizational Performance, Maturity Model.
Title: ASSESSING KNOWLEDGE MANAGEMENT MATURITY LEVEL BASED ON APO APPROACH (A CASE STUDY IN IRAN)
Author: Seyed Hossein Siadat, Hossein Kalantari, Sara Shafahi
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
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