Abstract: In this study, our aim is to practically apply the balanced scorecard (BSC) technique to facilitate or use as a strategic performance metrics for Bexley village library, which is currently being managed by group of volunteers called Bexley village community library. In our study we examine how the Bexley volunteer group can adopt and implement the BSC to achieve its mission and objectives for the local community library. The paper examines the four key perspectives of the BSC and Key Performance Indicator (KPI) which the council can use to monitor the overall performance of the volunteers group.
Keywords: balance scorecard, strategic performance, local community, Key Performance Indicator.
Title: Balance Score Card: An Implementation of Strategic Performance Metric
Author: Sunny O. Temile, Dadang Prasetyo Jatmiko, Dr. Eyesan Leslie Dabor, Mr. Enakirerhil Lucky
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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