Abstract: This research aims to identify Critical Success Factors (CSF) for conducting effective benchmarking. Firstly, the paper defines through a literature review the benchmarking, deference between benchmarking and auditing and concept of critical success factors in this study. At the end, the study list of critical success factors has collected and discussed thru conducting 15 qualitative research studies on local medium firms and agencies and nonprofit organizations to investigate more about the benchmarking critical success factors that helped local GCC firms to approach outstanding benchmarking achievements. The results can help managers and specialists in benchmarking initiatives and projects.
Keywords: benchmarking critical success factors, local medium firms, GCC firms.
Title: Benchmarking Critical Success Factors In Arab Gulf Cooperation Council (GCC) Countries
Author: Hadi M. Alqahtani, Omar A. Bawazir
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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