Abstract: This research paper discusses Bankstown Hospital’s Human Resource Management (HRM) in relation to its organizational objectives and performance, and provides sustainable solutions for improvement. It has been identified that there is underperformance in the Bankstown Hospital system, and critical analysis of its organisational systems and processes have revealed several key issues affecting workplace performance and efficiency. The paper proses several recommendations for improvement using the Six Sigma Quality Control Framework and World Health Organisation (WHO) standards. The paper underlines the implementation of solutions in the areas of strategic goals and objectives, as well as analyses the strengths and weaknesses of specific HRM strategies. In conclusion, improved HRM strategies in Bankstown Hospital are needed to survive in an increasingly changing environment and to improve workplace performance, and hence can result in the best health care outcomes.
Keywords: Human Resource Management (HRM), World Health Organisation (WHO), Risk of Investment (ROI), Key Performance Indicator (KPI).
Title: Building an Organisation Efficiency Framework for the Workforce in Bankstown Hospital (Experimental Six Sigma)
Author: Hamzeh Khudeir, DUA’A Khudeir
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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