Abstract: Information technology is prone to constant change which organizations have to monitor, manage and cope with but despite that, there have been contradictions as some studies indicated that improvement in organization performance is as a result of information technological changes; while some studies present evidence obtaining weak or even no link between information technology changes and performance. This has made the research to examine the relationship between information technological changes and organizational performance. In this study the researcher made use of diagnostic research design. The researcher used ordinary least square method in running the regression analysis. The study revealed that there is a significant relationship between information technological change and organizational performance. The research recommends upgrade of Consolidated Hallmark Insurance Plc ICT platform to the latest version of global insurance business solutions software for selling and payment of policy online. Also, introduction of E-business unit to grow their share in the retail market and claims payment system.
Keywords: Information technology, organization, Hallmark Insurance Plc.
Title: CHANGE IN INFORMATION TECHNOLOGY AND ORGANIZATIONAL PERFORMANCE: A STUDY OF CONSOLIDATED HALLMARK INSURANCE PLC
Author: OBASI CHIZURUMOKE CLARISMARY
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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