Abstract: E-commerce, which is combination of traditional commerce and Internet, has brought dramatic changes of the way business transactions are conducted Kenya business environment and more also on transaction being conducted in Public school in the county. The focus of the study was to assess constraints hindering E-payments on business risk management in public secondary schools in Bomet County. This study was guided by the following research objectives: to determine the influence of ICT skills on business risk management; to establish the role of technology on business risk management; to assess influence of the cost of the system on the business risk management; to determine the moderating effects of the government policy on the business risk management. This study adopted a descriptive research design approach. The target population were 120 bursars and accountants in the public secondary schools in Bomet County. The data analysis involved descriptive statistics and the findings were summarized by use of tables and figures.Public secondary schools in Bomet county are faced by policy challenges due to insufficient laws, rules, regulations and management policies for successful implementation of electronic payment systems in schools.The study also indicated that the schools has faced challenges in patronizing the stakeholders to embrace the new electronic payment systems, In regard to strategies, the study showed that enhancing staff capabilities through training and attitudinal changes can be used as strategy for enhancing adoption of electronic payment systems. Secondly, implementing the electronic gadgets is too costly thus more emphases in reducing the cost. Thirdly increasing stakeholder’s awareness through use of marketing campaigns and promotions can also be used as strategy of enhancing the adoption of electronic payment systems. On the contrary, the study lacked sufficient empirical evidence to indicate that offering differentiated pricing can be used as strategy to enhance the adoption of electronic payment systems. Finally, regression analysis showed a positive relationship between the volume of turnover and the need for enhanced staff capabilities; the need for enhanced differentiated pricing; and the need for enhanced convenience increases. The study recommends aligning of the process of the implementation of electronic payment systems to schools strategies to create synergy and maximize the benefits accrued from the process. Still, the study recommends establishment of clear policies, regulations and strategies both internally and government sponsored to address the challenges of security concerns, infrastructure, policy and lack of customer awareness in implementation and promotion of electronic payment systems in the private universities in Kenya.
Keywords: Contraints, E-Payment, Management.
Title: Constraints Hindering Adoption of E-Payments on Business Risk Management in Public Secondary Schools in Bomet County
Author: SHADRACK KIPLANGAT KEMEI, DANIEL KAMAU KARABA, DR KEPHA OMBUI
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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