Abstract: Coffee shops are trendy for all ages, especially among millennials and Generation Z. They consider coffee shops as a getaway from home, work, and school. The popularity of coffee shops continuously rises because coffee drinking and socialization are part of Filipino culture. Hence, the birth of coffee shops is no surprise in every corner of main thoroughfares in the Philippines, especially in Biñan City, Laguna, known as the “City of Life”. However, the coffee shop businesses in Biñan City were greatly affected by the coronavirus pandemic which started in March 2020. The purpose of this study is to determine the level of Covid-19 impacts on the operations of local coffee shops in Binan City, Laguna, Philippines and how they were able to cope with the ongoing pandemic. The researchers used the convenience purposive sampling method in selecting the participants and a structured survey questionnaire to gather data and responses to answer the research questions. Weighted mean and percentage methods were utilized to interpret the results using the 3-point Likert scale. One-way Anova or F-test determined the significant differences in the responses between the three groups of participants with a result of. The general findings reject the hypothesis of having no significant difference in the evaluation of the two groups of respondents— (20) baristas and (10) coffee shop managers with regards to the level of impact of Covid 19 on the operations of selected coffee shops in Biñan City, Laguna, Philippines.
Keywords: covid-19 pandemic, coffee shops, coffee shop managers, baristas, inventory of supplies, service procedures, sanitation procedures, sales performance, and human resource.
Title: COVID-19 Impacts on Local Coffee Shops in Biñan City, Laguna: The Basis for Recovery Plan
Author: Omalin, Carlos Miguel J., Que, Karla Antoinette I., Sarmiento, Nikki Loraine Z., Mr. Fulepro Alberto G. Madrilejos
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
Vol. 10, Issue 3, July 2022 - September 2022
Page No: 243-258
Research Publish Journals
Website: www.researchpublish.com
Published Date: 04-August-2022
