Abstract: Project implementation process is multifaceted, usually necessitates extensive and collective attention to a comprehensive aspect of budgetary, technical and human variables. In addition, projects often need a specialized set of critical success factors (CFS) which if managed and given appropriate attention improves the probability of successful execution. Nairobi County has invested significant capital in IT projects but intended objectives have not been realised. The purpose of this project was to explore critical success factors of technological projects in Nairobi County. This was achieved by determining the effect of risk factors on the success of information technology projects and client vendor collaboration factors on the success of information technology projects in Nairobi County. In addition, the research sought to determine leadership factors on success of information technology besides examining expertise coordination factors on success of information technology projects in Nairobi County. A quantitative research design was used where data was collected by using a questionnaire. Descriptive and inferential statistics were used in data analysis. The study revealed that risk management tools have not been used optimally at the county level IT projects. However, there is adoption of a systemic and holistic view that ensures there is cooperation, steady flow of information and focus on competency on the part of suppliers. As well, expertise outsourcing is crucial in IT projects since it has a positive influence on their success. Therefore, risk management should become part of the culture of IT projects and there should be client supplier relation procedures to enhance collaboration. Also, project leaders should consider the opinions of subordinates in the decision-making process and to improve on the skill set in the projects, there is need for expertise outsourcing.
Keywords: Critical Success Factors, Expertise Outsourcing, Information Technology, Project Management.
Title: Critical Success Factors of Technological Projects in Kenya; Case Study of Nairobi County
Author: Brian Lidonde Napali, Dr. Muchelule Yusuf Wanjala
International Journal of Computer Science and Information Technology Research
ISSN 2348-1196 (print), ISSN 2348-120X (online)
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