Abstract: The study aimed to assess the service quality of Kuya Rex Korean Restaurant in Tagaytay City, Cavite, as well as its relation to the nationality of its customers. The research used a quantitative method, using survey questionnaires and the customers as the respondents of the study. In analyzing and interpreting results, the researcher used frequency and percentage, mean and standard deviation and ranking. Findings stated that there was a significant difference in the service quality in Kuya Rex Korean Restaurant with regards to nationality. The Korean Restaurant has an overall mean of 2.71; showing that the respondents in the Kuya Rex Korean Restaurant agreed that the restaurant has met its standards for service quality.
Keywords: Korean Restaurant, Service Quality, Nationality.
Title: Customer’s Nationality towards Service Quality of Kuya Rex Korean Restaurant in Tagaytay City
Author: Bunag, John Brandon C., Mr.Jimford Tabuyo
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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