Abstract: The purpose of this study is to analyze determinants of a balanced scorecard on organizational performance in public health sector in Trans Nzoia County. The study the guided by the following objectives, it seeks to determine the effects of communication on the performance of public health sector in Trans Nzoia, to determine the effects of communication on the performance of public health sector Trans-Nzoia County, to determine the effects of effective Vision and mission statements on the performance of public health sector in Trans Nzoia county, to evaluate the effects of strategic plan on the performance of public health sector in Trans Nzoia county and determine the effects of effective strategic plan on the performance of public Health sector in Trans Nzoia County, determine the effects of an effective strategic control in the performance of public health sector Trans Nzoia County. The study adopts a descriptive survey study. It specifies the sources and ways from which data is collected and analyzed. The approach is predicted to yield through statistical approach.(Leeds and armored 2005).Personal, group and focused interview methods is be employed. Stratified sampling techniques enables the researcher to draw a target population in Kapsara, Saboti, Kwanza, Kiminini and Endebess Sub-county hospitals staff and patients from the neighboring community. The sample size constitutes at least 30% of each strata of the target population thus making a total sample size of 180 a according to Mugenda and Mugenda (1999). The study collected Data will be analyzed by use of descriptive statistics which includes normal distribution, central tendency (means, median and mode) standard deviation, tables, pie charts and bar graphs. Statistical inference is used to draw conclusion about the population from sample. Statistical package for social science (SPSS) helps in data analysis. The balance scorecard is a very important tool for the sustainable development of public health sector of Trans Nzoia County and many other sectors as a whole. According to the findings, the results indicated that there is need for effective communication methods for an effective and exemplary organization performance this was clearly indicated by the higher rate of responses from the respondents strongly agreeing. The findings also indicated that every organization must develop a vision and mission statement and without it , many organization would be engulfed in confusion hence poor service delivery .strategic planning is seen to be an ingredient that avails plans, focus, policies and guidelines for better organization performances while the respondents also agreed that there is a great need for strategic control measures to be instituted for these are key ingredients which may help the e organization to measure the impact of its levels of service delivery hence sustainability and good exemplary performance.
Keywords: Balanced scorecard, organizational Performance, Public health sector, Trans Nzoia County.
Title: Determinants of Effective Balanced Scorecard on Organizational Performance of Public Health Sector in Trans Nzoia County
Author: Daniel Buyayi Kaburu, Elizabeth Nambuswa, Gregory S. Namusonge
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
Research Publish Journals
