Abstract: E-governance has become one of the most popular agendas among academia of politics and public management. This study tries to respond whether E-governance has a impact on the level of people’s trust in the Chinese government. Using Tolbert’s and Mossberger’s framework and quantitative research method, this article draws such conclusions as below. First, there is a strong correlation between E-governance and the level of people’s trust in the Chinese government. To some degree, people who are more satisfied with E-governance, will show a higher level of trust in the Chinese government. Second, both of “entrepreneurial approach” and “participatory approach” have a impact on the level of people’s trust in the government. While the factor of “online discussions” in “participatory approach” plays the most important role in people’s attitude towards the Chinese government. In other words, people who can discuss public affairs and policies through Internet freely might show a higher level of trust in the Chinese government. Third, the Chinese government’s performance of E-governance is not very good. In the future, the Chinese government should improve their performance of E-governance, especially the field of E-participation, which has a significant effect on people’s attitude towards the government.
Keywords: E-governance; E-government; People’s trust in the government; Entrepreneurial Approach; Participatory Approach.
Title: DOES E-GOVERNANCE MATTER FOR THE PEOPLE’S TRUST IN THE GOVERNMENT? EVIDENCE FROM SHANGHAI, CHINA
Author: Xia, Shouzhi
International Journal of Social Science and Humanities Research
ISSN 2348-3164 (online), ISSN 2348-3156 (Print)
Research Publish Journals
