Abstract: Competition is one of the major factors why most industries do not survive in the long run. Managing costs to ensure effectiveness, enjoy economies of scale, economies of scope and to achieve greater efficiencies has become the driving force of most of organizations. Technology is the key to managing costs in an organization and this study will focus more in the enterprise resource management systems (ERP). Through adoption of this technology, an organization is able to integrate all the internal, external information within the entire organization embracing accounting, finance, management, sales and services, customer relationship management etc hence performance. The purpose of this study was to establish the effect of Enterprise Resource Planning Systems (ERP) on the performance of supermarkets I Bungoma County and it also sought to address the following specific objectives; examine the effect of Enterprise Resource Planning System (ERP) on the performance of supermarkets in Bungoma County. The study employed descriptive survey and correlational research designs. Population of the study involved the eight (8) supermarkets in Bungoma County thus, the study carried out a census of the eight (8) supermarkets in Bungoma County. The target population of the study constituted 16 managers, 16 supervisors, 24 Heads of Departments (HODs) and 699 employees in the eight (8) supermarkets operating in Bungoma Town. Purposive sampling technique was used to select 16 managers, 16 supervisors, 24 HODs and 77 employees working in these stores. Data was collected using structured questionnaires and analyzed using both descriptive and inferential statistics. The following were the study results, Enterprise Resource Planning System had a positive and significant relationship with performance. The coefficient of correlation was 0.537 that is (r=0.537, p<0.05). It was recommended that the supermarkets should invest in technology and that there is need to integrate all core functions of organization and across the various departments this would ensure all organizational needs are addressed thereby saving on time and increase in efficiency.
Keywords: Enterprise Resource Planning Systems (ERP), Performance.
Title: Effect of Enterprise Resource Planning System (ERP) on the Performance of Supermarkets in Bungoma County, Kenya
Author: Kennedy W. Wandera, Dr. Robert Egessa, Evans S. Kwendo
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
Research Publish Journals
