Abstract: The primary aim of the study is to highlight significant effects of IT on businesses during the pandemic. The most significant impact of IT on businesses during pandemic is that it helped them operate their business activities remotely via the internet. The study highlights the negative as well as the positive impacts of IT on businesses during the pandemic. The study used the literature to highlight the work of previous scholars about the topic. The literature highlights the positive and the negative impacts of IT on businesses during the pandemic along with different approaches adopted by businesses around the world to mitigate the negative impacts of IT in the situation in detail. Moreover, the research uses a mixed approach including qualitative and quantitative research design. The study uses the exploratory research design. The primary reason for using the exploratory research design is that the nature of the current study is exploratory or elaborative. Likewise, the study uses interpretivism study philosophy. The major theme of the interpretivism research philosophy is that it helps studies to use a naturalistic for data collection. Moreover, the study uses semi-structured interviews for collecting primary data. The research uses a mixed approach for collection data including literature and questionnaire for collecting secondary and primary data respectively. The result of the study suggests that IT has more advantages or positive impacts on businesses during the pandemic as compared to its harms. The organizations need to improve their IT infrastructure for improving the use of various IT applications in the future. Furthermore, the study suggests that the businesses around the world need to train their staff members so that they can use IT applications perfectly. Poor data accuracy and lack of data reliability are the major limitations of the study. The future researchers need to improve their research about the methods to improve the IT applications for dealing with the future pandemic situation effectively.
Keywords: COVID-19, Pandemic, IT applications.
Title: EFFECT OF IT ON THE BUSINESS DURING PANDEMIC
Author: Ossama E. Ahdab, Assist. Prof Dr. Kağan Okatan
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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