EFFECT OF ORGANISATIONAL CULTURE ON PROJECT PERFORMANCE OF AIRTEL KENYA LIMITED

Dev Gad Wanga Ochiel, Dr. Mike Iravo, Mr. Robert Wamalwa Wandera

Abstract: Organisational culture plays a key role in management of organisations. Culture is a key tool in managing organisations. Several benefits have been cited to be of great value to the development of design and structure. Many organisations have failed due to cultural diversity that affects reporting systems. Studies show that there is a relationship between organizational structure and organizational culture in the ultimate performance of projects. Organizational culture has a number of underlying factors – it is formed by a set of values, beliefs, assumptions, common understandings, expectations, attitudes, behaviour’s, thinking, norms and traditions of the people in the company. The specific objectives were; to investigate the effect of diversity on organizational project performance; to determine the effect of communication on organizational project performance; to determine effect of leadership on organizational project performance; to determine the moderating influence of organizational design on the relationship between determinants and organizational project performance. Analysis of completed projects showed that a significant number of projects exceed the planned time and costs, consequently reducing the benefits of the projects majorly because of their failure to recognize the link between organizational structure and organizational culture. The requirements for business growth, profitability and competitive advantage compelled organisations to invest in various projects e.g. expansion of communication network to neighbouring countries and switch from traditional 2G network to U900, 3G/4G. For projects to be successful they’d have to be completed on time, within the required budget and the project outcomes should fully address the business requirements. In the past seven years, 45% of the projects have failed and this was attributed to lack of training and development, poor communication and team work, in addition to poor reward and recognition of its staff. The study used a survey design. The target population was 112 employees from within Airtel, Cronbach’s Alpha Statistical formula was used to determine the sample size and data was analysed using descriptive and non-parametric tests. Findings show that Diversity, Communication and Leadership influence performance of projects in an organization in a positive way. Keywords: Organisation culture, Project management, Leadership, Diversity, communication. Title: EFFECT OF ORGANISATIONAL CULTURE ON PROJECT PERFORMANCE OF AIRTEL KENYA LIMITED Author: Dev Gad Wanga Ochiel, Dr. Mike Iravo, Mr. Robert Wamalwa Wandera International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Vol. 4, Issue 2, October 2016 – March 2017

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EFFECT OF ORGANISATIONAL CULTURE ON PROJECT PERFORMANCE OF AIRTEL KENYA LIMITED by Dev Gad Wanga Ochiel, Dr. Mike Iravo, Mr. Robert Wamalwa Wandera