Effect of Public Participation on Service Delivery in Bungoma County Government

Omuyoyi M. Maureen, Mogere K. Machuki

Abstract: The county governments were designed to enhance service delivery by bringing power and resources closer to the local citizens. However, this dream might not be achieved if the reported rampant corruption in the County Governments is not addressed. Notably, procurement has been at the center of most corruption scandals with procurement cases accounting for 8 in 10 corruption scandals, despite the series of reforms that have been initiated over the years to streamline public procurement. The objective of the study is to establish the effect of public participation on service delivery in Bungoma County Government. The study adopts a descriptive research design to conduct the study across a target population of 77 employees working in four key departments in the county government of Bungoma; Procurement, Finance, ICT and Monitoring and Evaluation. The study adopts the census technique to incorporate all the target employees in the four departments. The study relies on both primary and secondary sources of data that include published and unpublished sources and materials. Primary data will be collected using questionnaires administered through drop and pick method. Secondary data will be collected from previously published and unpublished reports and documents. Qualitative data from the secondary sources will be analyzed using content analysis and presented in prose form. Quantitative data will be analyzed using SPSS to make conclusions. On the basis of these conclusions, the study will make policy recommendations on the way forward in relation to how best to achieve public participation with regards to local governance.

Keywords: Public participation, Service Delivery.

Title: Effect of Public Participation on Service Delivery in Bungoma County Government

Author: Omuyoyi M. Maureen, Mogere K. Machuki

International Journal of Social Science and Humanities Research 

ISSN 2348-3156 (Print), ISSN 2348-3164 (online)

Research Publish Journals

Vol. 7, Issue 4, October 2019 – December 2019

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Effect of Public Participation on Service Delivery in Bungoma County Government by Omuyoyi M. Maureen, Mogere K. Machuki