Abstract: The success of a project relies on effective leadership and coordination among the many project stakeholders. Nevertheless, numerous NGO initiatives worldwide still struggle to meet their goals and do not meet expectations. Because of ineffective stakeholder management methods, more than 30% of NGOs in Kenya experience project failures and may not achieve their objectives. Therefore, the objective of this research was to evaluate the impact of stakeholder expectations on the project outcomes of NGOs operating in the healthcare industry in Nairobi County. The suggested assessment was based on a descriptive study design. A total of 118 NGO staff in the health sector involved in seven projects in Kenya were targeted for the research study. Using a method of stratified sampling, one hundred and ten 110 respondents were randomly selected from senior managers, project managers, project supervisors, project and team members of chosen Health sector NGOs, and community leaders of project beneficiaries. Structured questionnaires were used to collect primary data through the drop and pick method. The findings uncovered in the survey noted an insignificant negative effect of stakeholders’ expectation on project performance funded by NGOs. This implies that the level of expectation held by stakeholders, such as community members, beneficiaries, or other relevant actors, does not have a substantial direct effect on the outcomes of the projects funded by NGOs in Nairobi City County. The study recommends that NGOs should prioritize developing and implementing effective stakeholder engagement strategies.
Keywords: Stakeholder expectations, Project performance.
Title: EFFECT OF STAKEHOLDER EXPECTATION ON PERFORMANCE OF PROJECTS FUNDED BY NON-GOVERNMENTAL ORGANIZATIONS IN NAIROBI CITY COUNTY, KENYA
Author: Winfred Kawira Muthinja, Dr. Josphat Kyalo
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
Vol. 12, Issue 3, July 2024 - September 2024
Page No: 26-33
Research Publish Journals
Website: www.researchpublish.com
Published Date: 08-July-2024
