EFFECTS OF INTERNAL CONTROL ON CREDIT BUSINESS PERFORMANCE OF SAVINGS AND CREDIT CO-OPERATIVE SOCIETY: A CASE STUDY OF MOMBASA TEACHERS SACCO LIMITED

S.MUTANGE, DR. E.DATCHE

Abstract: The study sought to establish the effects of internal control on credit business performance of Mombasa Teachers Sacco Limited (MTS). An external audit report that was done at MTS Ltd indicated that the society was experiencing low levels of credit business performance. The specific objectives were to investigate the effects of credit cultural environment; to establish the effects of credit risk management; to assess the effects of credit information and communication system and to determine the effects of credit monitoring and evaluation on credit business performance of MTS. The study adopted a descriptive survey design. From the a population 3500 members a purposive sampling was used to select only few target population of 120 class A members that helped the researcher to attain the purpose of the study. The sample size for the study was 30 respondents which represents 30% the targeted population. Data analyses were performed on a personal computer (PC) using Statistical Package for Social Science (SPSS Version 22) for Windows. Analysis such as frequency counts, percentages, means and standard deviation were conducted and the information generated was presented in form of graphs, charts and tables. Findings indicated all four variables contributed positively to the credit business performance of MTS with correlation between the independent variables and the dependent variable as follows: Credit Cultural Environment; Credit Risk Management; Credit Communication and Information Systems; Credit Monitoring and Evaluation Systems shown by a correlation value of 0.948; 0.966; 0.676 and 0.985 respectively. Keywords: Internal control, Credit business Performance, Sacco. Title: EFFECTS OF INTERNAL CONTROL ON CREDIT BUSINESS PERFORMANCE OF SAVINGS AND CREDIT CO-OPERATIVE SOCIETY: A CASE STUDY OF MOMBASA TEACHERS SACCO LIMITED Author: S.MUTANGE, DR. E.DATCHE International Journal of Management and Commerce Innovations, ISSN 2348-7585 (Online) Research Publish Journals

Vol. 4, Issue 2, October 2016 – March 2017

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EFFECTS OF INTERNAL CONTROL ON CREDIT BUSINESS PERFORMANCE OF SAVINGS AND CREDIT CO-OPERATIVE SOCIETY: A CASE STUDY OF MOMBASA TEACHERS SACCO LIMITED by S.MUTANGE, DR. E.DATCHE