Abstract: Since it was recognized as one of the main forces behind inclusive economic growth and development, the idea of financial inclusion has continued to gain traction on a global scale. One of the goals of the cashless policy that the Central Bank of Nigeria implemented in Nigeria in 2011 was financial inclusion. In light of this, the study aims to investigate the connection between Nigerian financial inclusion and electronic banking. The amount of transactions made in Nigeria on ATMs, point-of-sale systems, web-enabled applications, and mobile devices served as proxies for electronic banking in the study, and the ratio of the adult population with bank accounts to the total adult population in Nigeria served as a proxy for financial inclusion. The study used computer-based multiple regression analysis with the E-Views 9 program, adopting correlational and ex-post facto research approaches. It was discovered that while the volume of transactions made through point-of-sale and mobile devices is strongly correlated with financial inclusion, those made through automated teller machines and web-based channels do not. According to the study's findings, deposit money banks should eliminate the obstacles to using their ATMs, educate customers more about the advantages of web-based channels, strive to adhere to international best practices, work to lower data costs, increase internet penetration, and lessen hacker activity. Additionally, more point-of-sale systems should be made available and simple for customers to access.
Keywords: Financial Inclusion, Electronic Banking, Mobile Banking, ATM, WEB, POS.
Title: Electronic Banking Platforms and Financial Inclusiveness Index in Nigeria
Author: Dr. Osuji, C.C., Dr. Erhijakpor, A.O.E(FCA)., Mgbeze, J.C.
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
Vol. 10, Issue 1, April 2022 - September 2022
Page No: 463-470
Research Publish Journals
Website: www.researchpublish.com
Published Date: 31-August-2022
