Abstract: Hospital Nurses have to manage with their emotions and the emotional expressions to provide care to patients, and their behaviour and actions pass all the way through emotional labour (EL). However, EL appears to be a less appreciated aspect of caring work. But with increasing contribution of service sector, the aspect of emotional labour is getting more importance. Emotional labour in nursing is a multi factorial aspect that is been surrounded by various antecedents and consequences that in turn impact the functioning of nursing professionals. The present paper aims at understanding the multidimensionality of the concept of Emotional Labour and its applicability in Nursing profession.
Keywords: nursing, emotional labour.
Title: EMOTIONAL LABOUR IN NURSING- A REVIEW OF LITERATURE
Author: SHIKHA SHARMA
International Journal of Interdisciplinary Research and Innovations
ISSN 2348-1218 (print), ISSN 2348-1226 (online)
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