Factors Affecting Service Delivery in Semi-Arid Sub Counties in Kenya: A Case of Mbeere North Sub-County

DANIEL IRERI NGARI MWATHI, DR. A. KAGIRI

Abstract: The aim of this study was explore the factors influencing the service delivery within Semi-Arid areas of devolved units in Kenya, a case study of Mbeere North Sub-County. The objectives guiding the study include: to establish the extent to the level accountability of county leaders affects service delivery, to establish how financial decentralization affects service delivery, to determine how public participation in decision making affects service delivery; and to examine how staff empowerment affect service delivery in devolved governments of Kenya. A descriptive survey research design was used. Stratified random sampling method was done in order to select respondents in the three wards within Mbeere North Sub-County. Questionnaires and interviews were used as instruments of data collection, which were validated prior to actual data collection by close consultation with experts. Leaders of neighboring wards were used for pilot testing to determine the instruments reliability. Raw data shall was systematically organized, coded and analyzed through descriptive statistics using Statistical Package of Social Sciences (SPSS), and finally presented using percentages and frequency distribution tables. Keywords: Devolution, Financial decentralization and Service delivery. Title: Factors Affecting Service Delivery in Semi-Arid Sub Counties in Kenya: A Case of Mbeere North Sub-County Author: DANIEL IRERI NGARI MWATHI, DR. A. KAGIRI International Journal of Social Science and Humanities Research ISSN 2348-3156 (Print), ISSN 2348-3164 (online) Research Publish Journals

Vol. 4, Issue 4, October 2016 – December 2016

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Factors Affecting Service Delivery in Semi-Arid Sub Counties in Kenya: A Case of Mbeere North Sub-County by DANIEL IRERI NGARI MWATHI, DR. A. KAGIRI