Abstract: Through this study, the problem of non-revenue water which remains a global challenge for water supply utilities had to be explained in scientific research. The study’s objectives were; To assess the extent to which meter registration inaccuracy influence non-revenue water at Webuye water supply scheme. To establish how unmetered consumption influence non-revenue water at Webuye water supply scheme. To examine how illegal consumption influence non-revenue water at Webuye water supply scheme. To evaluate the influence of water tariff on non-revenue water at Webuye water supply scheme. Hypothesis for the study were; There is no significant relationship between meter registration inaccuracy and non-revenue water at Webuye water supply scheme. There is no significant relationship between unmetered consumption and non-revenue water at Webuye water supply scheme. There is no significant relationship between illegal consumption and non-revenue water at Webuye water supply scheme. There is no significant relationship between water tariff and non-revenue water at Webuye water supply scheme. The study employed ex-post facto descriptive survey research methodology and it targeted a population of 1658 registered water consumers. The sample size was 183 consumer connections and 183 consumer water meters. Both primary and secondary data were utilized in the study. The study established that there were significant positive relationships between meter registration inaccuracy, unmetered consumption, illegal consumption and non-revenue water while there was no significant relationship between water tariff and non-revenue water at Webuye water supply scheme.
Keywords: Non-revenue water, Water tariff, Unmetered consumption, Illegal consumption, Meter registration inaccuracy, Water balance.
Title: Factors Influencing Water Supply’s Non-revenue Water: A Case of Webuye Water Supply Scheme
Author: Celsus Murenjekha Shilehwa, Prof. Christopher Mwangi Gakuu
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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