Abstract: This research study sought to examine the functionality of Human Resource Information Systems (HRIS) in human resource management service delivery for small to medium mining enterprises in Mashonaland West province of Zimbabwe. The study was necessitated by the realisation of the significance of HRIS in improving human resource management service delivery following the persistence and continued use of undependable human resource manual systems that are adversely affecting strategic decisions and subsequently the performance of small to medium mining enterprises in the province. The study adopted a cross sectional survey approach which was descriptive and analytical in nature with questionnaires and interview guides used as the key research instruments. The population of the study comprised 116 human resource managers. Purposive sampling was used to draw a sample size of 82 respondents. Key findings of the study revealed that the staff in human resource departments of most small to medium mining enterprises in the province did not possess the required competencies to effectively use HRIS. From the findings, several challenges that affected the efficacy of HRIS were pointed out. These included inadequate funds, inadequate knowledge, and lack of corporation between human resource departments and other line functions. However, research findings further revealed that the quality of human resource management services offered had improved as result of the adoption of HRIS by the small to medium in the province. Due to the availability of the HRIS, staff and management expectations were beginning to be realised. It is recommended that adequate financial resources should be availed to strengthen HRIS for effective human resource management service delivery. It is also important to ensure support from top management in order to fully implement HRIS and enhance strategic human resource decision making. Organisations should identify the right staff and take them through HRIS training as a means of imparting knowledge and skills that are desirable for the effective use of HRIS. Finally, it is recommended that a comparative study on HRIS usage between large mining corporations and small to medium enterprises be undertaken to proffer measures for bridging the gap in HRIS.
Keywords: Human resource information systems, human resource management service delivery, small to medium mining enterprises.
Title: Human Resource Information Systems for Small to Medium Mining Enterprises in Mashonaland West Province, Zimbabwe
Author: Gondo Kudzanayi, Gore Sekai Noreen, Sithole Kudakwashe
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
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