Abstract: The purpose of the research is to discuss ICT resources and user training and awareness as the key determinants and challenges facing SMEs in implementing ICT policy through a survey of small and medium sized enterprises (SMEs) in Kenya. Despite the assumption that the integration of ICT in all departments in a company influences the entire company system, most research focusing on ICTpolicy is generally limited to the study of variables at national level. In contrast to these studies, the objective of this research is to explore determinants of ICT policy implementation from a company perspective guided by the COBIT 5 enterprise enabler model. More particularly, it examines the SMEs ICT policy implementation from both the management’s perspective and that of other employees. Furthermore, it studies the relationshipbetween ICT policies and the actual use of ICT by employees.
Keywords: ICT resources and user training and awareness, ICT policy, SMEs
Title: ICT Resources and User Training and Awareness as Determinants of ICT Policy Implementation in SMEs in Kenya
Author: Kennedy Mulongo Lukhando
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
