Abstract: With burgeoning growth of higher education sector in our country and global competition increasing relentlessly, the need for improving quality of education and employability of our graduates has acquired a new urgency. The concept of Total Quality Management (TQM) has already been adopted in many western countries, and not only in education but in many other fields. It is high time that we also adopt TQM philosophy in our higher education system to usher in the much needed transformation. No plan for improving quality in education can succeed unless the key player-the teachers-is enthusiastic and strongly motivated. They need support in the form of better remuneration, better training and conducive working conditions. All this requires huge monetary investment. With the governments unwilling and reluctant to infuse the necessary capital, and seeking public-private-partnership models, hurdles in the way of TQM implementation continue. In many western countries, big business houses have donated huge sums of money to educational sector. In India, too, the corporate sector, which is growing at a phenomenal rate, must shoulder some social responsibility. They cannot keep themselves aloof from the travails of the common people.
Keywords: Benchmarking, Fitness for use, Quality, Quality Council Committee, Team-work, Total Quality Management.
Title: Implementing Total Quality Management Philosophy: A Benchmark for Enhancing Quality in Higher Educational Institutions of India
Author: Dr. Shazli Hasan Khan
International Journal of Interdisciplinary Research and Innovations
ISSN 2348-1218 (print), ISSN 2348-1226 (online)
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