Abstract: The study is about the compliance of the selected DOT (Department of Tourism) accredited hotels in the city of Tagaytay towards inclusive tourism. Inclusive tourism trend has been growing in the past years and the main benefactors of these types of tourism are the PWD’s and senior citizens. The study assesses if the DOT accredited hotels complies with the universal standard for inclusion tourism. The study is qualitative in nature and use checklist and interview with the hotel manager to come up with the result there are two selected hotels in the study the Escala hotel and Hotel Kimberly. The result shows that both the hotels complied with the standards of the tourism inclusion however both have different incompliance with the standards for the Escala Hotel the visibility of the signages, absence of crosswalk pathways, absence of another handrail and the lack of contrasting color of steps. The restroom direction of opening and closing, the lack of grab bars, the food menu that is hard to read and the lack of advocacy for the PWD’s. While the Hotel Kimberly had incompliance with the signages contrasting colors, lack of crosswalk pathways, lack of handrails, lack of contrasting colors on the steps, the direction of the doors in the restroom, the lack of removable shower, the parking distance to the hotel, the lack of advocacy for the PWD’s and the lack of training to the employees about first aid and emergency response.
Keywords: DOT (Department of Tourism), inclusive tourism, advocacy for the PWD’s.
Title: INCLUSIVE TOURISM ON DOT (DEPARTMENT OF TOURISM) ACCREDITED HOTELS IN TAGAYTAY CITY, CAVITE PHILIPPINES: BASIS FOR A PROPOSED ACTION PLAN
Author: Jeline Anne Villamayor, Danica May Arguel, Marinet Medina Oquailda, Dr. Jimford Tabuyo
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
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