Abstract: There is a growing awareness in today’s workplaces that employees do not give up their lives for work. Employers have realized that the quality of an employee’s personal and family life impact work quality and that there are concrete business reasons to promote work and non-work integration. Work and life remain the two most important domains in the life of an employed individual. The study assessed the influence of child care services on employee retention of commercial banks in Kenya. The study was supported by theoretical foundations of spill over theory which refers to the experiences (attitude, behavior, environment, demands, emotions, responsibilities, resources) of one role spilling over or affecting the other role. A descriptive survey was used to gather quantitative and qualitative data. The target population was 4,054 employees in Nairobi County from all the 40 listed and operating commercial banks in Kenya. Stratified random sampling design was used to select a sample size of 364 respondents. Primary data was collected using self-administered questionnaires. Quantitative data was analyzed using both descriptive and inferential statistics and analysis was done by use of SPSS as a statistical package. Qualitative data was analyzed by use of content analysis approach. The results of regression analysis revealed there was a significant positive influence (β= 1.705, p< 0.001) of child care services on employee retention. The study recommends that there is need to develop child care programmes aimed at fostering a work life balance and specifically put in place lactation units as expected by law.
Keywords: Employee Retention, Spill over, Work life Balance, On-site ESCC, lactation stations, baby crèches.
Title: INFLUENCE OF CHILD CARE SERVICES ON EMPLOYEE RETENTION OF COMMERCIAL BANKS IN KENYA
Author: Linnet Kintu Mogeni, Dr. Patrick K. Ngugi, Prof. Romanus Odhiambo
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
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