Abstract: This study investigated how employee empowerment influences the performance of National Hospital Insurance Fund in Garissa County. The study employed a descriptive research design. The study’s target population was 125 employees who were sample using stratified proportionate sampling method and a sample size of 63 respondents was obtained through simple random sampling method. Data was collected using questionnaires and analysed using descriptive and regression analysis. The study revealed that employee empowerment had a positive significance on organizational performance. The study concluded that the management of the hospital emphasizes much on empowering their employees so as to improve the relationship among them at their workplace and also the hospital offers a fair treatment to all their employees so as to ensure that they lay their loyalty to their work. The study recommends that the Hospital should establish all factors that could be affecting effective empowerment of their employees, emphasize much on creating a good relationship of all their employees, carry out a monitoring and evaluation process on the laid strategies and policies on employee relations in line with the organizational goals.
Keywords: Employee Empowerment, Organizational Performance.
Title: INFLUENCE OF EMPLOYEE EMPOWERMENT ON THE PERFORMANCE OF NATIONAL HOSPITAL INSURANCE FUND IN GARISSA COUNTY
Author: Mohamud Elmoge Gabow, Mr. Shadrack Bett
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
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