Abstract: The aviation sector is always evolving due to the entry of numerous vendors. Airports, like the Kenya Airports Authority, must therefore devise a plan that will allow them to select from a wide range of vendor services and obtain the best ones. Kenya Airports Authority must use vendor benchmarking in order to design a trustworthy supply chain. Even with all the steps Kenya Airports Authority has taken to implement global sourcing, including the adoption of e-auctioning and e-tendering systems, there still appear to be some factors that are impeding the procurement process. It's possible that procurement irregularities affected a portion of the government's flagship project at the Kenya Airports Authority. A descriptive research design was used for this investigation. The KAA supply and procurement department was the focus of the study. The population under study comprised 89 employees who were employed by the organization in that particular department. There was an 89-respondent census conducted. Data was collected using a structured questionnaire as the instrument. During the evaluation at Kenya Airlines, eight surveys were examined. The questionnaires' content validity was employed in this study to ensure their validity. The Cronbach alpha test was utilized to evaluate the reliability of the questionnaires. The quantitative data from the study was analyzed using descriptive statistical analysis, which involved calculating the mean and standard deviation. To further ascertain the degree to which variables influence one another, the study employed inferential statistics. The study found that vendor benchmarking performance at KAA was positively and significantly impacted by international industry standards. The study concludes that the international industry standards play a crucial role in helping organizations ensure that their suppliers meet quality requirements, minimize the risk of defects and delays, and enhance trust and confidence in their supply chain. The study recommends that in order to fully leverage the benefits of international industry standards as a global sourcing norm and address any obstacles, it is crucial for the organization to follow certain recommended procedures.
Keywords: Vendor Benchmarking, International Industry Standards.
Title: INFLUENCE OF INTERNATIONAL INDUSTRY STANDARDS ON VENDOR BENCHMARKING PERFORMANCE AT KENYA AIRPORTS AUTHORITY
Author: Lucy Kaswili Mbithi, Dr. Lydia Gachengo
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
Vol. 12, Issue 3, July 2024 - September 2024
Page No: 182-190
Research Publish Journals
Website: www.researchpublish.com
Published Date: 13-August-2024
