Abstract: The purpose of carrying out this study was to establish the influence of staff training and awareness on cybersecurity readiness in deposit-taking savings and credit cooperative organizations in Kenya. This study focused on SACCOs within Nairobi County and the target population was the 40 deposit-taking SACCOs in Nairobi County. Respondents were obtained from the ICT department, top management, and customer service department of the SACCOs, the selection of the respondents was done randomly. The instruments that were used were self-administered questionnaires and a census of all the SACCOs was conducted. Secondary data was obtained from SASRA’s reports and other relevant publications in referred journals. The collected data was coded and analyzed quantitatively (frequencies and percentages) as well as statistical inferential (regression analysis). This study also used the Pearson correlation and analysis of variance (ANOVA) to determine whether the independent variables had a combined effect on the dependent variable. The analyzed data was presented in tables, findings discussed, conclusions drawn, and policy implications outlined. The findings of the study revealed that there is a positive and significant correlation between staff training and cybersecurity readiness. The study also concluded that effective training programs aimed to enlighten the staff on cybersecurity issues are an important ingredient for cybersecurity readiness in deposit-taking SACCOs. The study recommended that more training programs are organized regularly to enhance cybersecurity readiness.
Keywords: Staff Training, Awareness, Cybersecurity Awareness and Deposit Taking Savings.
Title: INFLUENCE OF STAFF TRAINING AND AWARENESS ON CYBERSECURITY READINESS IN DEPOSIT-TAKING SAVINGS AND CREDIT COOPERATIVE ORGANIZATIONS IN KENYA
Author: Nancy Nyawira Muraguri, Tobias Mwalili, Thomas Mose
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
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