INFLUENCE OF TALENT MANAGEMENT SYSTEMS ON EMPLOYEE RETENTION IN PRIVATE HOSPITALS IN NAIROBI CITY COUNTY: A CASE OF THE NAIROBI HOSPITAL

Constance Metto, Dr. Susan K. Lewa

Abstract: Employee retention and talent management concerns are quickly becoming the most pressing workforce management challenges of the near future as human resource management paradigms shift. This study was on Private hospitals which are health organizations formed and owned by individuals or organizations to provide health services to citizens. The general objective of this study was to establish the influence of talent management on employees’ retention in private hospitals in Nairobi City County. Specifically, the objectives were to establish whether talent acquisition, talent development, employee performance and staff deployment influence employee retention in the private hospitals in Nairobi City County from the lenses of Nairobi Hospital which was the case study. The study adopted descriptive design, a case study where the target population comprising of all the employees in the hospital was used. The respondents were all permanent and pensionable employees and contract-based employees from all departments in Nairobi Hospital. In addition, human resource director was part of the respondents. Stratified sampling was used to select the respondents from different categorization of the hospital. A self-administered questionnaire was used as the main tool for data collection and was administered to a total of 168 respondents. Reliability of the study questionnaire was tested using Cronbach’s alpha coefficient which was found to be above 0.7 hence reliable. To measure the validity of research, content validity was used where experts scrutinized the questionnaire and found to be valid. The researcher analyzed data using both descriptive and inferential statistics. Statistical software (SPSS version 26) was used. The findings from these statistics were presented in the form of tables. Inferential statistics in the form of factor and principal component analysis was also conducted. The inferences made were used to tell apart the major factors that influenced employee turnover in private hospitals particularly the case of Nairobi hospital in Nairobi City County. The findings found out that, talent acquisition, talent management, employee performance and staff deployment significantly influenced employee retention in private hospitals in Nairobi City County but to moderate extent. Therefore, recommendations focused on working on the maturity of employees, improving the working conditions as well as fostering the leadership. Future research should focus on determining specific factors that influence retention in institutions to assist companies deal with similar situations

Keywords: Talent Acquisition, Talent Development, Employee Performance, Staff Deployment, Employee Retention.

Title: INFLUENCE OF TALENT MANAGEMENT SYSTEMS ON EMPLOYEE RETENTION IN PRIVATE HOSPITALS IN NAIROBI CITY COUNTY: A CASE OF THE NAIROBI HOSPITAL

Author: Constance Metto, Dr. Susan K. Lewa

International Journal of Social Science and Humanities Research 

ISSN 2348-3156 (Print), ISSN 2348-3164 (online)

Vol. 10, Issue 2, April 2022 - June 2022

Page No: 311-326

Research Publish Journals

Website: www.researchpublish.com

Published Date: 25-May-2022

DOI: https://doi.org/10.5281/zenodo.6579310

Vol. 10, Issue 2, April 2022 - June 2022

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INFLUENCE OF TALENT MANAGEMENT SYSTEMS ON EMPLOYEE RETENTION IN PRIVATE HOSPITALS IN NAIROBI CITY COUNTY: A CASE OF THE NAIROBI HOSPITAL by Constance Metto, Dr. Susan K. Lewa