Influence of Work Environment on the Performance Commercial Banks in Garissa County, Kenya

Abdinoor Bashir, Dr. Hannah Bula

Abstract: The main objective of this study was to examine the influence of work environment strategy on the performance commercial banks in Garissa County, Kenya. Descriptive research design was used. The targeted respondents were 149 respondents comprising of 4 branch managers and 145 employees from the four Banks in Garissa County, Kenya from 4 commercial banks in Garissa County namely; Kenya Commercial Bank, Equity Bank, National Bank and Cooperative Bank. Stratified sampling method was used to sample the respondents from the 4 Banks. A census of 4 managers was done and 45 employees were sampled using simple random sampling method forming a sample size of 49 respondents. Managers were interviewed and questionnaires were used to collect data from the employees. The study revealed that work environment had a positive and significant effect in performance of commercial banks in Kenya. The study concluded that work environment performs an essential role in motivating employees to carry out their assigned task and making a work environment wherein personnel are productive is essential to multiplied earnings for commercial banks. The study recommends that management of commercial banks in Kenya ought to attempt as a great deal as possible to build a work environment that attracts, preserve and encourage its employees so that it will help them work in a conducive environment and growth enterprise performance.

Keywords: Strategy, Work Environment, Performance, Employee strategy.

Title: Influence of Work Environment on the Performance Commercial Banks in Garissa County, Kenya

Author: Abdinoor Bashir, Dr. Hannah Bula

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Research Publish Journals

Vol. 5, Issue 2, October 2017 – March 2018

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Influence of Work Environment on the Performance Commercial Banks in Garissa County, Kenya by Abdinoor Bashir, Dr. Hannah Bula