Abstract: Performance of any project is deemed as a source of concern to both the private and public sector clientele. Delays in implementation of a project are dangerous which quite often result in cost overrun, time overrun, disputes and in some cases total abandonment of projects. The key objective of this research study was to establish institutional factors affecting project performance of Postal Corporation. The specific objectives of the research study were to assess the effects of organizational resources, institutional policies, organizational culture and procurement procedure on project performance in the Postal Corporation of Kenya. Descriptive design was used. The target population of this study was 215 postal headquarters staff. Using stratified sampling technique, the study used a sample of size 132 respondents. Based on the findings from the multiple regression analyses, the study concluded that organizational culture, procurement procedure, institutional policies and organizational resource had a significant influence on project performance in Postal Corporation, Kenya. The study recommends that Postal Corporation management should introduce frequent training sessions aimed at improving human capital skills. The study also recommends that there is a need for implementation of the projects that are in line with an organisations strategy review that creates more focus on customers, provide room for creative autonomy, and promote entrepreneurial culture and adaptive performance among employees.
Keywords: Institutional Factors, Organizational Resource, Organizational Culture, Institutional Policies, Procurement Procedure and Project Performance.
Title: INSTITUTIONAL FACTORS AND PROJECT PERFORMANCE IN POSTAL CORPORATION, KENYA
Author: MAUREEN WAMUYU, LUCY NGUGI
International Journal of Management and Commerce Innovations
ISSN 2348-7585 (Online)
Research Publish Journals
