INTERNAL ORGANIZATION ENVIRONMENT AND PROJECT PERFORMANCE IN NAIROBI CITY COUNTY PROJECTS

Kihara Agnes Wangui, Dr. Mary Ragui

Abstract: The devolved units were created upon the presumption that they will enhance the service delivery to the citizens. However, despite billions of shillings being directed towards development projects; devolved units such as Nairobi City County have accounted for a mere 30% success rate in the project execution. This study sought after the effect of employee competency, organization structure, organization culture and resource capability on project performance. The resource-based view theory and the contingency theory guided the research. The study employed descriptive research design. The study examined projects being undertaken across the 11 departments in Nairobi County. The sample population was 55 personnel in Nairobi. A census sampling technique was employed utilizing both primary and secondary data collected with the use of semi-structured questionnaires and the annual county development plans and Auditor General report. The study utilized both descriptive and inferential statistics (using SPSS 24) in analysing the collected quantitative data. An 89% response rate was attained. The correlation results indicated a positive and significant effect of employee competency, organization structure, organization culture and resource capability on project outcomes. The regression results showed that 45.3% of the project performance in Nairobi County Government are determined by the internal organization environment. The study concluded that employee competency, organization structure, organization culture and resource capability significantly impact the outcomes of projects. Its recommendations will be key when formulating policies within the county government to promote the expansion and proper management of county government projects. Recommendations were for county governments to improve the internal environment through fostering capacity building for the staff, enhancing resource and reputational capabilities, enhancing organization structure and culture which can be integral to increasing project performance.

Keywords: Employee Competency, Organization Structure, Organization Culture, Resource Capability, Project Performance.

Title: INTERNAL ORGANIZATION ENVIRONMENT AND PROJECT PERFORMANCE IN NAIROBI CITY COUNTY PROJECTS

Author: Kihara Agnes Wangui, Dr. Mary Ragui

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Research Publish Journals

Vol. 9, Issue 2, October 2021 - March 2022

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INTERNAL ORGANIZATION ENVIRONMENT AND PROJECT PERFORMANCE IN NAIROBI CITY COUNTY PROJECTS by Kihara Agnes Wangui, Dr. Mary Ragui