LEVERAGING EMOTIONAL INTELLIGENCE IN LEADERSHIP: EXPLORING THE IMPACT ON ORGANIZATIONAL PERFORMANCE AND EMPLOYEE ENGAGEMENT

Jackie Chong Cheong Sin, Vijayakumaran Kathiarayan

Abstract: This study explores the impact of emotionally intelligent leadership on organizational performance and employee engagement. Emotional intelligence (EI), encompassing self-awareness, self-management, social awareness, and relationship management, has been increasingly recognized as a critical factor in effective leadership. The present study investigates the relationship between leaders' EI and organizational performance and employee engagement, as well as the specific dimensions of EI that contribute to these outcomes. Using a diverse sample of organizations and industries, multiple regression analysis revealed significant positive associations between leaders' EI and both organizational performance and employee engagement. Furthermore, all four dimensions of EI were significantly related to these outcomes. The findings suggest that emotionally intelligent leaders are associated with better organizational performance and higher employee engagement, highlighting the importance of developing EI skills in leaders. The results have implications for organizations seeking to improve their performance and enhance employee engagement by investing in the development of leaders' emotional intelligence. Future research should examine the mechanisms through which EI influences these outcomes and investigate potential moderating factors such as organizational culture, leadership style, and industry context.

Keywords: Leadership development, Emotional intelligence, Organizational performance, Self-management, Relationship management.

Title: LEVERAGING EMOTIONAL INTELLIGENCE IN LEADERSHIP: EXPLORING THE IMPACT ON ORGANIZATIONAL PERFORMANCE AND EMPLOYEE ENGAGEMENT

Author: Jackie Chong Cheong Sin, Vijayakumaran Kathiarayan

International Journal of Management and Commerce Innovations 

ISSN 2348-7585 (Online)

Vol. 11, Issue 1, April 2023 - September 2023

Page No: 53-61

Research Publish Journals

Website: www.researchpublish.com

Published Date: 10-May-2023

DOI: https://doi.org/10.5281/zenodo.7919454

Vol. 11, Issue 1, April 2023 - September 2023

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LEVERAGING EMOTIONAL INTELLIGENCE IN LEADERSHIP: EXPLORING THE IMPACT ON ORGANIZATIONAL PERFORMANCE AND EMPLOYEE ENGAGEMENT by Jackie Chong Cheong Sin, Vijayakumaran Kathiarayan