Abstract: Despite the recent research interest in examining the impact of patient-centered care (PCC) on quality healthcare delivery, various studies fall short in explaining physicians’ perceptions of PCC and its effects on their quality healthcare delivery. Hence, this study aims to examine physicians’ perception of PCC and its impact on quality healthcare delivery in Ghana. A survey data from 366 physicians in major hospitals in the Eastern and Ashanti regions of Ghana were sampled and further analyzed using hierarchical linear regression analysis. The findings of this study show that, out of the five components of PCC examined, physical comfort and patient preference influence physicians’ reliability, responsiveness, empathy, and assurance. Again, information and education significantly influenced physicians’ assurance. These results suggest that some aspects of PCC (physical comfort, patient preference, and information and education) influence physicians to deliver quality healthcare. These findings inform health institutions on the need to prioritize patient-centered care as it has been seen to contribute effectively to quality healthcare delivery. Hence, the need to reorient physicians' minds on the concept of PCC and its importance to the health sector.
Keywords: Patient-Centered Care, Quality healthcare delivery, Ghana, Physicians.
Title: PATIENT-CENTERED CARE; THE PHYSICIAN’S PERSPECTIVE AND ITS IMPACT ON QUALITY HEALTHCARE DELIVERY
Author: Francisca Arboh, Esther Agyeiwaa Owusu, Stephen Addai-Dansoh, Samuel Atingabilli, Ewuradjoa Quansah, Baaba Boadziwa Sackey, Adwoa Asantewaa Acquah Tyse, Selorm Yao-Say Solomon Adade, Nana Ama Anokyewaa Darko, Akpene Yawa Amaglo
International Journal of Healthcare Sciences
ISSN 2348-5728 (Online)
Vol. 10, Issue 1, April 2022 - September 2022
Page No: 343-355
Research Publish Journals
Website: www.researchpublish.com
Published Date: 23-September-2022
