Abstract: The quality of health care rendered to patients is usually measured by using the patients’ level of satisfaction as one of the indicators. This cross- sectional descriptive study was conducted to determine the patients’ level of satisfaction on the nursing care they received as well as the strengths and weaknesses of the care rendered by nurses in Saudi Arabia. This study involved participants (n= 100) who were confined in one of the tertiary hospitals in a province of Riyadh. A questionnaire dealing with the physical, spiritual, emotional, and cognitive aspects of nursing care was utilized. Results revealed that patients were generally highly satisfied in all four aspects; however, patients were only moderately satisfied on the maintenance of a quiet, well- lighted, and ventilated room— a component of the physical aspect of care. Overall, this study shows that nurses ensure that all four aspects of care are rendered to patients while considering each patient’s individuality. A set of recommendations were given for further improvements in nursing care. It is believed that this will result in better management of patients’ condition and better patient outcomes.
Keywords: Patients’ Satisfaction, Nursing Care, Saudi Arabia.
Title: Patients’ Level of Satisfaction on the Care Rendered By Nurses in Saudi Arabia
Author: Jerry Abriam, Mahgram Alamri, Arnel Sonido
International Journal of Healthcare Sciences
ISSN 2348-5728 (Online)
Research Publish Journals
