Perceived Fairness of Performance Appraisal System and Its Impact on Job Satisfaction and Organizational Commitment; a Case Study of MCB Bank in Pakistan

Zahid Iqbal, Ghazanfer Iqbal, Maria Quibtia

Abstract: The research is conducted with objective to find relationship between job satisfaction, organizational commitment and perceived fairness of performance evaluations with reference to organizational culture of Pakistani firms. What are the determinants of fair performance evaluation and how they affect job satisfaction and organizational commitment are also discussed in this study. The data for research was collected from different branches of MCB Bank working in Pakistan. The study found perceived fairness of performance has significant impacts upon employee’s level of job satisfaction and organizational commitment. Other dimensions of performance evaluation and job satisfaction that must be explored by future researchers and the limitations of this study are also highlighted at the end. Keywords: Performance Evaluations; Determinants of Fair Performance Evaluations; Job Satisfaction; Organizational commitment; Pakistan; MCB Bank; Banking Sector. Title: Perceived Fairness of Performance Appraisal System and Its Impact on Job Satisfaction and Organizational Commitment; a Case Study of MCB Bank in Pakistan Author: Zahid Iqbal, Ghazanfer Iqbal, Maria Quibtia International Journal of Management and Commerce Innovations ISSN 2348-7585 (Online) Research Publish Journals

Vol. 3, Issue 2, October 2015 – March 2016

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Perceived Fairness of Performance Appraisal System and Its Impact on Job Satisfaction and Organizational Commitment; a Case Study of MCB Bank in Pakistan by Zahid Iqbal, Ghazanfer Iqbal, Maria Quibtia