Abstract: Improving health of citizens directly paves the way for economic development of a country. Hence health presents a challenge for all nations. With the expansion of hospitals in terms of availability of specialties, improved technologies and facilities shot up the expectations of patients and their relatives to a large extent. So a patient’s satisfaction may not be totally influenced by the quality of care alone. It may not be influenced by the quality of physician available alone, but it reflects how the medical care has been delivered. Hence there is a dire need to study the level of patient satisfaction. So for this purpose a study of patient satisfaction in public hospitals is of paramount importance. Therefore this study is undertaken.
Title: PERFORMANCE OF PUBLIC HOSPITALS IN TERMS OF PATIENT SATISFACTION- A STUDY
Author: Reddeppa Reddy Anupapalle
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
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