Abstract: E-Government offers services to those under its jurisdiction, where they can benefit from all the electronic transactions with the-government. This study intends to develop a theoretical model for explaining and predicting citizen acceptance and use of E-Government services in Jordan. Citizens’ perspective is very important to investigate the use behavior of Government in the Jordan environment. The proposed research model for citizens’ acceptance of e- Government services is constructed base on literature review. The model expands the belief concept in unified theory of acceptance and use of technology (UTAUT) by including five more constructs that are Trust factor (TF), Computer self-efficacy (CSE) and continued usage intention of (CUI). Findings of model’s reliability show highly reliable.
Keywords: E-Government Services, E-Government Acceptance Model, E-Government in Jordan among citizen.
Title: Proposed Research Model for Citizens Acceptance of E-government Services among Jordanian Citizen
Author: Khaled Yousef Alshboul, Barjoyai Bardai, Mohammad Mahmoud Alzubi
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
Research Publish Journals
