Abstract: The study was focus on the employees training programs provided to enhance the offering of legal services and employee’s appraisal system encountered in offering legal services in Kilimanjaro courts. Questionnaires were used to collect primary data from Kilimanjaro courts. A cross-sectional survey research design was used in this study. Data were collected from 136 employees of Kilimanjaro courts using simple randomly sampling. Descriptive analysis was employed to analyze significance between variable. Results of the study indicate that majority of participants agree that training have contribution in offering legal service. Results shows that employee training have impact in offering legal services in the study area. At the same time, respondents agree that appraisal system for staff have more contribution in the overall organizational value. It’s concluded that employee training and appraisal system have a significant relationship with employee performance in offering legal services. It is recommended that, more training should be done to upgrade employee in the court system of Tanzania, but also the feedback for the appraisal should be given to staff as early as possible when the process is over. This will help staff to make much more efforts in areas where they have not scored higher grades for their career development.
Keywords: Employees’ training, Appraisal system, work performance, Kilimanjaro courts, Tanzania.
Title: ROLE OF HUMAN RESOURCE TRAINING AND PERFORMANCE APPRAISAL IN OFFERING LEGAL SERVICES IN KILIMANJARO COURTS TANZANIA
Author: Mushi Paul P, Okendo Evans O, Mayala Nyanjige M
International Journal of Social Science and Humanities Research
ISSN 2348-3156 (Print), ISSN 2348-3164 (online)
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